Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 570 reviews
95%
Recommend This Property

Ratings Breakdown

570reviews

  • 5 Stars
    404
  • 4 Stars
    123
  • 3 Stars
    27
  • 2 Stars
    13
  • 1 Stars
    3

dissapointed

By

22 April 2017

Unlike most Holiday Inn Express', this stay was not so good.
I had the unfortunate experience of being greeted by an unhappy - miserable employee. This employee did not smile once and was unwilling to be helpful in any way. I encountered a problem with her from the moment I tried to check in. Finding out the mistake was hers, I asked for help. Her unwillingness to offer any help made for a very unpleasant experience. I was told to resolve the issue on my own.
The restaurant had a very limited menu and all of the lunch and dinner meals were premade. They would not or could not provide a meal we wanted.

Read More
Read Less

Accommodating and great service

By

21 April 2017

club

The man working the front desk is the best! He was extremely accommodating and got us an early check in so we could go to the Sens game! He was super friendly and my favorite desk person!

Read More
Read Less

Holiday Inn Kanata

By

17 April 2017

club

Good Location close to shopping area and food. Ease of access from highway. Very clean

Read More
Read Less

Great staff.

By

13 April 2017

club

Staff were very helpful and friendly. Pool wasn't the greatest. Restaurant was over priced and room service was very expensive. Over all decent stay

Read More
Read Less

Perfect location

By

11 April 2017

Great hotel, clean and comfortable, easy access from the highway and everything needed from walking distance, like bars, restaurants, malls, coffee, cinema, etc..

Read More
Read Less

Great service, always clean and great convenience

By

11 April 2017

club

This hotel is always consistent in cleanliness, friendly helpful staff and great food in the restaurant every time we stay there.. we were attending an Ottawa Senators game and very convenient for catching the transit shuttle bus right outside the hotel and staff at front desk always have a schedule of bus times or are very willing to arrange other transportation for you.
\overall great experience every time !!

Read More
Read Less

Great hotel

By

08 April 2017

This is a clean well kept hotel that is located close to everything (shopping and restaurants). Very well managed with professional staff.

Read More
Read Less

Business Trip

By

08 April 2017

club

The hotel was comfortable and I enjoyed my two night stay. Did have a problem understanding which buttons to push on the phone. Instruction book in drawer gave different instructions as per buttons on the phone.

Read More
Read Less

Excellent Property

By

07 April 2017

I've stayed at all the Holiday Inn properties in the Ottawa area, this one rates extremely high based on location, proximity to restaurants, and shopping. The staff is second to none and rooms are very clean.

Read More
Read Less

Great Hotel!

By

05 April 2017

club

Great service and easy check in and check out. Lots of shopping and restaurants in the area. Always found a parking spot regardless of the time. Room was clean and the internet was fast and easy to connect.

Read More
Read Less

Great Hotel

By

04 April 2017

Great Stay. good location good service. great people.

Read More
Read Less

Poor sleep

By

01 April 2017

club

Nice rooms if you're a heavy sleeper. But the noise of the buses on the lower floor, and no curtains made the night long for a light sleeper

Read More
Read Less