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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 659 reviews
95%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    460
  • 4 Stars
    146
  • 3 Stars
    32
  • 2 Stars
    17
  • 1 Stars
    4

Front desk staff were friendly and efficient

By

18 August 2017

club

Our stay was short. Not much time to evaluate the hotel. We were disappointed there was no breakfast. Would choose another hotel because of this alone. Should be included.
Front desk was friendly and had us in our room quickly.

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You're now losing me

By

17 August 2017

club

The worst part of my stay? This survey! There was no indication at the start of the survey about the approximate number of minutes this survey would take and there is no progress bar as to how long you have left with it.

Highly recommend you give people more of that information so they can make the time to do this survey properly. You're now losing my interest and my patience and I want to shut it down rather than complete it.

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Pleasant staff

By

17 August 2017

Helpful staff, nice to have bad fridge and microwave in room

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RE: review

By

17 August 2017

club

My only issue is with the hotel not having a relationship with the airport shuttle or with the cab companies (who can charge a flat rate) to bring client to and from the airport.

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Ottawa stay

By

16 August 2017

club

Over all pretty good the staff where friendly and courteous. Our only complaint would be about the climate control unit in our room. I would keep cycling on and off every 3 to 5 minutes .

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Enjoyed my stay

By

15 August 2017

Fits well to my business needs, location and appreciation for a business user.

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Not at this time

By

15 August 2017

club

See comments previously indicated in the survey....room was not clean, air not working, restaurant service below par

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Business trip

By

14 August 2017

club

Great hotel! Free parking and close to lots of restaurants.

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Awesome

By

14 August 2017

club

Best one in the area, with all services in walking distance

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Kanata holiday inn

By

14 August 2017

club

Stay was very enjoyable .. was there for a conference for 3 days. enjoyed the restaurant, staff were friendly

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Good food good service

By

11 August 2017

club

The only problem I had was they gentleman kept asking about smoking in the room I really don't need to be told over and over it is none smoking. Pretty much every place is non smoking and I was getting a little annoyed about it. But overall was awesome stay

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Great experience

By

11 August 2017

I have stayed at this hotel numerous times for an extended stay and I am always impressed by the friendly and helpful staff. Most of them remember me and call me by name. It speaks well of the hotel that most employees have been there a number of years.
I requested a soft bed and slept soundly every night on an extremely comfortable bed. I also appreciated the upgraded TV's and a better channel selection.
We had a couple of very cool days during my stay, so the staff provided me with a room heater which was very much appreciated.
I love the convenient location (close to the highway and right across from a large shopping center).
My only complaint is the inadequate lighting in the bathroom. I think that stronger bulbs would solve that problem.
Overall, my stay was very enjoyable and I plan to come back again for an extended stay.

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