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  • 1 888 HOLIDAY
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Rated 4.6 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by great location for this trip Found the hotel had everything and anything else you wanted was close by May 3, 2015
Rated 4.0 out of 5.0 by Good for business travel Hotel is up to par with other IHG facilities. Parking lot is slightly small and does not have many spaces close to doors. The location is great for any business in the Kanata/West Ottawa area. Could likely be a good base for visiting downtown Ottawa but then you have to deal with traffic and parking daily. Only negative was that my room was near the elevator and any and all guests talking when getting off the elevator might as well have been sitting in the room as they could be easily heard. The doors seem to let lots of noise in. Luckily there were no late night occurrences of this issue. April 30, 2015
Rated 5.0 out of 5.0 by Great Hotel near our offices and the airport Excellent Holiday Inn. Friendly staff throughout the hotel. Great location Very clean rooms and bathroom Will definitely stay here again, April 27, 2015
Rated 5.0 out of 5.0 by Friendly Staff and Comfortable Rooms Every time we visit Ottawa we automatically consider the Holiday Inn Kanata because we know we will not be disappointed. In the past we stayed here for an extended time period due to family illness. We were treated extremely well and that makes it easy to return to this hotel. April 24, 2015
Rated 5.0 out of 5.0 by Great service and wonderful staff We had a wonderful stay and the staff were excellent - they couldn't do enough to make it a great experience! Very children friendly and good value. Our rooms were comfortable and food terrific! Highly recommend to our friends and family, we will come back! April 23, 2015
Rated 5.0 out of 5.0 by Staff here is GREAT! Starting with booking l had to call Vykki to assist me with the conference reservation, she was so quick and efficient with solving the question making it worry free. Checking in the lady at the front desk went out of her way to get me the perfect room/suite and I do mean perfect! Getting breakfast to go to and eat in our room as we got ready.... I am dairy intolerant and had to call about the sauce put on the sandwich and (Shayna?) brought me an replacement herself!! To the poor front desk agent at checkout who had to deal with us getting rid of our Canadian cash (I'm so sorry again). Everyone was seriously great!! Definitely recommend staying here. April 22, 2015
Rated 5.0 out of 5.0 by Great staff I stayed at the hotel as part of a conference and despite the crowds, the staff were upbeat and helpful. There were a couple of hiccups with one lunch in the restaurant where a staff member made an assumption and didn't offer a full menu, and the service was slow but the restaurant was busy that day. The bed, which was supposed to have been a queen bed, was definitely not a queen but a double, which impacted my sleep. Otherwise, the rooms were clean and comfortable and had plenty of plugs to charge my devices, etc. April 22, 2015
Rated 5.0 out of 5.0 by Good time was had The Ottawa Kanata Holiday Inn was good. It was clean. This place is easy to find and very convenient to the highway. The bathroom could use more shelf space but the water was hot and plentiful as were the towels. The food was good but there are high taxes on it in the restaurant. The catering was 50/50. One night was blah; the next was excellent. This was one of the few hotels where I fell asleep and slept most of the night (5 hours for me.) I liked that there were extra pillows available so I could create a nook to sleep in and recreate my bed at home. I did not like that I had to ask for the internet password nor that I had to pay a refundable security deposit because I chose to pay cash. Also felt awkward that a staff member had to go up to see if the room was trashed before I got my security deposit refunded. (It wasn't.) You had my charge card number. Overall it was a good hotel. April 21, 2015
  • 2015-05-04T11:49:59.703-05:00
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