Rated 4.6 out of 5 by 66
Rated 3.0 out of 5.0 by Hockey coach No hot water
We stayed at the Holiday Inn suites in Kanata from Jan. 31 to Feb. 2 2014 for a hockey tournament . When we arrived the front desk was very helpful as we were between games and did not have a lot of time. On the second night of our stay the power went out and when we awoke the next morning the power was back on but there wasn't any hot water for showers and when I spoke to the front desk about it they couldn't answer when it was going to be working or what they were going to do about. I am a coach within a organization that uses between 1000 and 1500 rooms with the Holiday Inn corp. per hockey year and after this experience and the one that a couple of teams , including ourselves had at another Holiday Inn I have recommend that our organization not use Holiday Inns anymore.
February 16, 2014
Rated 5.0 out of 5.0 by Injoy444 Thank You
Front desk was wonderful. I was fortunate to be looked after by Mike and Kimberly and found both to be efficient, kind and supporting. If this was the only positives in my stay, it would have been more than enough.
February 15, 2014
Rated 5.0 out of 5.0 by Peter & Kathy Thanks for making our Xmas Holiday stay enjoyable
The room was great as were the breakfasts in the restaurant.
It was fun to be in the hotel with all the young people who were there for a hockey tournament. The staff did not seem to have any difficulty adjusting to the increased level of activity with the exception of one morning at breakfast when the restaurant staff seemed to be a bit confused probably as a result of the experienced staff members being off, Regardless, everyone seemed to be in a good mood during our entire stay.
Thanks to all the staff.
January 9, 2014