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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 261 reviews
81%
Recommend This Property

Ratings Breakdown

261reviews

  • 5 Stars
    116
  • 4 Stars
    72
  • 3 Stars
    40
  • 2 Stars
    17
  • 1 Stars
    16

Sleepless in Sittingborne

By

21 April 2018

club

Unfortunately this hotel has gone downhill since being taken over by Holiday Inn. What used to be a great little hotel with amazing food and good facilities has become a small cog in a giant company wheel. We needed to use our bin in the bedroom filled up with water so we could adequately flush our toilet ( Eco toilet). No amount of asking for help seemed to allicit any response. We had to have our door keys reprogrammed at least 5 times a day and then access was still doubtful. Air conditioning not reliable. Bathroom also not as clean as it should of been. Food now looks like it is reheated
and not the fresh food that we used to recieve when we visited. We were really disappointed with the services that were provided. We will not be returning!

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