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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 922 reviews
86%
Recommend This Property

Ratings Breakdown

922reviews

  • 5 Stars
    546
  • 4 Stars
    279
  • 3 Stars
    58
  • 2 Stars
    22
  • 1 Stars
    17

服务热情周到,床铺枕头软硬适中

By

20 July 2017

club

大厅门童很热情,主动帮忙拿行李。前台很娴熟的办理入住手续,还赠送饮品。客房整洁、敞亮,床铺和枕头的软硬适中,而且有不同硬度的枕头选择,办公椅很舒适,沙发可以当床用。更赞的是,3个月之前不慎落在酒店的水杯被酒店保管的很好。

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轻松愉悦的一晚

By

20 July 2017

club

离景点最近,游玩太方便了,酒店环境及设施一切OK,餐饮很丰盛,工作人员都很热情,价格也挺合理,下次去还要选择这家酒店

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服务一流

By

20 July 2017

club

酒店位置较好;停车位较少,等候时间较长;酒店房间设备比较陈旧;酒店工作人员服务水平,态度都非常好,很专业,亲切,温暖!

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酒店位置好

By

19 July 2017

club

住的房间可以直接看到天津之眼,酒店旁边就是海河,这位置很好。房间大小也合适,走廊里还放着音乐,总体感觉很不错

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服务好,床铺舒适,早餐丰盛

By

18 July 2017

club

前台服务好,对会员很热情,主动告之会员可延迟退房,房间设施不错,面积大,景色好,床很舒适,热水很冲,下次来可以泡澡,早餐很丰盛,有会员专区,喜欢吃煎饼果子,交通便利,码头,天津之眼就在楼下,还发现附近有个跨境商品店,不错啊!

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服务一流

By

18 July 2017

platinumelite

前台给升级了摩天轮景观房,老婆孩子非常高兴,赞一个,行政酒廊的早餐不错,主要是风景一级棒,希望下次入住还会有这样的待遇,呵呵。

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地理位置优越 温馨

By

18 July 2017

club

地理位置优越,非常高兴入住天津海河假日酒店。期待下次相聚的时候,遗憾摩天轮因为天气原因关闭。酒店的早餐狗不理包子非常吸引人注意力,师傅说的天津话很有味道。感谢IHG集团公司的服务理念。

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景观好,客房安静。

By

18 July 2017

club

酒店位置很棒,窗外就是海河天津之眼。工作人员服务好,客房干净。
稍有不足的是:洗手间排水较慢需小心滑倒;落地窗玻璃清洁需加强。
此次因行程时间紧张未能体验酒店所有服务,下次再慢慢体验。

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整洁、便利、服务周到

By

17 July 2017

club

濒临海河,交通便利,夜景很美。大堂宽敞,功能分区合理。房间洁净、安静,床铺适合。值得推荐!商务或休闲首选,一直是Holiday Inn忠实的客户。

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网络

By

16 July 2017

club

前入酒店办完手续,没有提醒是或有免费的网络可用,现在的客人自己多有4G上网的。刚好我们住的1312房间空调不冷。

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Great staff, great stay but executive lounge disappointing

By

16 July 2017

Executive lounge food has deteriorated in quality and quantity. The breakfast is cold (food is supposed to be hot but heating is not working).

Happy hour does not have the range of food, especially no sushi, that it used to have. The selection is therefore exceedingly poor for foreigners. Hot food is cold.

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环境很好,设施齐全

By

15 July 2017

club

第一次带着对象入住假日酒店,不管是服务,还是酒店设施,环境,以及休闲会所都十分满意。下次有机会一定还会选择的。

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