Rated 4.4 out of 5 by 92
Rated 4.0 out of 5.0 by TH88 Good facilities, very helpful staff generally, ample breakfast & good quality
The main problems were the lack of block out curtains in terms of light, and the excessive noise in the room from the Hume Highway; this highway has a lot of traffic both small vehicle and large trucks and the noise was intrusive.
The other thing to note is that on arrival you need to inform guests that the hotel info is on the TV.
April 25, 2015
Rated 5.0 out of 5.0 by geoff 107 very comfortable property
I could not find any part of hotel that I did not like . Even had easter eggs (only small) . Staff went beyond call of duty to make sure we were happy.
April 24, 2015
Rated 2.0 out of 5.0 by RayT55 Older hotel that needs some work
Unfortunately even though the staff were lovely the hotel let it down. The rooms have been upgraded and were nice but we had a room overlooking the atrium. The noise of the water/fountain during the night was a little annoying. We stayed over the weekend and the hotel was busy with coach groups. Even though we had the choice of a seperate area for breakfast, the coach groups seemed to be more inportant and our breakfast was not the best I have had. The poached eggs had been in the warmer so long they had gone hard and the bacon was cold. On Sunday morning there were not even enough plates. The ourdoor pool could do with a good clean.
The location is good depending on where you are going in Sydney and it did suit our purposes. Unfortunately overall not what I expect from a Holiday Inn.
April 22, 2015
Rated 4.0 out of 5.0 by Varkdriver Good Value
Helpful staff and comfortable accommodations. Stayed at this facility on my way back to the US. The elevators become crowded quickly due to the number and size of working elevators.
April 16, 2015
Rated 3.0 out of 5.0 by luderick Very Tired Hotel
Noisy room that had been previously used by a smoker
Restaurant is very poor
April 15, 2015
Rated 4.0 out of 5.0 by groves76 Good for an overnight stay
Good value for money, nice to have 2 queen size beds in a room instead of one bed and a sofa bed. Kids eat free was a great bonus as my kids are not big eaters. Breakfast options were continental or hot breakfast, I bought the continental which had quite a good variety. Found the eating area a little disorganised though, had to ask for a few things because tables weren't set, although staff were very attentive.
Staff were very friendly all round, hotel is very clean, rooms are very comfortable and up to date. Is in a great spot if you need to do things is western Sydney.
April 12, 2015
Rated 5.0 out of 5.0 by SR53 Furniture
Two chairs for dining would be good
Teaspoons for tea/coffee
Cold water in fridge would be good
Minibar could be good
April 9, 2015
Rated 4.0 out of 5.0 by VEEWON Met Expectations
Booked this hotel as we had an event to attend over four days. The hotel room was very good and so was the food. There is still some construction work going on but as our visit was at Easter there was no problem in this regard.
My initial reason for booking was I am an IHG member and preferred an IHG hotel. This hotel met my expectations.
April 9, 2015