しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
92%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1158 お客様レビュー
92%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1158お客様レビュー

  • 5 スター
    708
  • 4 スター
    312
  • 3 スター
    71
  • 2 スター
    40
  • 1 スター
    27

Amazing refurbished hotel and rooms!

By

8月 08, 2020

Highly recommended. Pleasant experience staying here!

続きを表示
短く表示

Consistently excellent

By

8月 04, 2020

club

Always satisfied with the Brentford Holiday Inn.
Helpful staff, clean rooms and excellent value.

続きを表示
短く表示

Very safe

By

8月 04, 2020

Very clean hotel with exceptional safety......sanitiser all around.

続きを表示
短く表示

Great experience in this difficult Covid time

By

8月 01, 2020

club

Wow, we experienced total professionalism when we recently stayed for a business meeting.
The reception staff were so helpful and couldn't do enough to make sure our stay was just excellent.
Thank you!!

続きを表示
短く表示

Breakfast Food

By

7月 30, 2020

platinumelite

Other holiday inn hotel can serve pack hot food so why they can't do the same. I'm usually night worker and prefer have food for breakfast before sleep as we understand current situation that bar/restaurant only serve food not until 5pm.

続きを表示
短く表示

Great hotel

By

7月 22, 2020

We have stayed here many times and have had very few issues.
The rooms and bathrooms are getting a bit tired.
The bath/shower tap was very difficult to control the temperature. I assume the thermostat is faulty.
We did not report it as we did not want to change rooms or have maintenance in the room due to COVID.
There were other guests smoking cannabis on the executive rooms balcony!!
Woken up at 3am with girls running and screaming down the corridor.

続きを表示
短く表示

New 'Normal'

By

7月 20, 2020

Considering the hotel had only just reopened, the staff were doing a really good job coping with the present situation.

続きを表示
短く表示

Returning after lockdown

By

7月 15, 2020

club

The hotel have followed guidance and implemented measures to maintain social distancing in public areas, provided hand sanitising stations but still making the hotel feel friendly and inviting. The staff on duty were polite,friendly and very professional they all provided excellent customer service.The room was clean and comfortable and on requesting a change of towels this was done immediately. The complementary continental breakfast was a very nice and welcome touch, Thank You to all at Holiday Inn Brentford Lock

続きを表示
短く表示

Kept me safe

By

7月 11, 2020

Used this hotel many times but good to see the trouble they have taken to keep covid 19 at bay

続きを表示
短く表示

Nice Location

By

7月 09, 2020

Hotel handily located for work purposes, but is ideally located to explore west London, with Kew Gardens nearby, and nearby railway station has trains to Windsor and London Waterloo. Post Covid-19 it is nice to unwind by the canal, or go for a stroll along the Thames.

続きを表示
短く表示

A down to earth staff and services

By

7月 08, 2020

club

The staffs on duty on our arrival were absolutely great with everything and so helpful. I would strongly recommend them for a staff recognition and promotion.

続きを表示
短く表示

Nice hotel, even in current cridis

By

6月 27, 2020

Nice hotel.. clearly trying to manage difficult circumstances.. pretty good all round to be fair.

続きを表示
短く表示