Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 628 reviews
92%
Recommend This Property

Ratings Breakdown

628reviews

  • 5 Stars
    362
  • 4 Stars
    196
  • 3 Stars
    39
  • 2 Stars
    18
  • 1 Stars
    13

Cracking experience

By

July 20, 2017

club

Everything at his hotel was just great for our stay.
The meals we had were enjoyable and all the staff were so accommodating.
The hotel overlooks a canal and lock system and it was so enjoyable watching the barges glide bye and the bird life on the water
Travelled by car and it was reassuring to know that the car was parked safely in the underground hotel car park. Thanks for an enjoyable stay

Read More
Read Less

few days break

By

July 18, 2017

club

few disapointments,breakfast ,tea and coffee cold...chair in dining room liquid on chair ,i wiped up,wedding on friday night ,smell of food coming in room awful, and noise going on outside ,cars trucks etc, till 2.30 am,

Read More
Read Less

Clean tidy and relaxing

By

July 17, 2017

Friendly, easy going and easy transport links to London

Read More
Read Less

Comfortable room

By

July 16, 2017

club

Internet connections was not good in our room upstairs. Can be used only in public rooms

Read More
Read Less

Good hotel for comfort and accessibility

By

July 15, 2017

club

Rooms are as expected from the Holiday Inn and if possible ask for a room overlooking the canal on the top fifth floor. Hair dryer in room is poor. The gym is inadequate and poorly maintained. Food was of good quality and a excellent choice at breakfast. The coffee bar and drinks bar were good and the seating area relaxing.

Read More
Read Less

Sootys Tale

By

July 13, 2017

Loved the double bed. Food highly recommended. Relaxing environment

Read More
Read Less

Value for money poor

By

July 12, 2017

I stayed here to attend a wedding. Numerous things were wrong and the arrangements were very poor. I wouldn't recommend the hotel as staff were unhelpful and unsocialbe.

Read More
Read Less

Comfortable bed and great area

By

July 09, 2017

club

I loved the hotel ! Its very cozy
The bed was so comfortable... the room was clean and fully equipped with all the needed stuff.. the view from the room was incredibly amazing.
The cleaning service was very good.
The hotel staff were so friendly

Read More
Read Less

Good base

By

July 08, 2017

club

Stayed at this hotel when visiting the Hampton Court flower show. We left the car at the hotel and took the bus to the show, only one change and very easy to do. The only criticism isthat the duvet was 10.5tog for a stay in July, I would have thought this would have been changed to a lighter one. If we had been staying longer we would have requested a different duvet.

Read More
Read Less

Holiday Inn Brentford

By

July 03, 2017

A good hotel and excellent staff all round. The room was clean and spacious. The bathroom was also in good condition. All round for the purpose of this visit a good hotel with top class staff.

Read More
Read Less

Graet hotel and service

By

July 03, 2017

club

Excellent hotel and service not too far from city centre, just a 30 minute taxi ride away. Staff were excellent and would definitely stay again.

Read More
Read Less

London Meeting

By

July 03, 2017

club

Convenient location for work, great staff and quiet rooms.

Read More
Read Less