 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
92%
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Valoración general 4.4
92%
Recomendar este hotel
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All round good
ByToby453
19 noviembre 2020
Friendly staff, good facilities and perfect location for me
Business trip, good hotel
ByAussie
12 noviembre 2020
Nice hotel
Great staff
Clean room
Average food
Overall pretty decent. Would stay again
Wonderful experience thanks to excellent staff
ByLaura
11 noviembre 2020
My new husband and I stayed at the Holiday Inn in Brentford on the night of our wedding, which we had to move forward so it would be ahead of lockdown. The staff made the experience extremely special, and our particular thanks go to Lizzi Stewart, who was exceptional throughout the planning process and during our stay.
Lovely relaxing hotel
ByLynette78
03 noviembre 2020
There is not much that I can fault at this hotel staff were lovely from the moment we arrived and as a nice touch they upgraded us from a standard double to an executive suite with an amazing view of the lock, the room was nice, bed was so comfy I didn't want to leave, evening meal was amazing the chef definitely knows his stuff, but if you want to eat out you will be spoiled for choice as there are alot of different restaurants within the high street and if you fancy a night out jump on a bus or tube for a couple of minutes and you will be in the middle of London.
The hotel staff have gone above and beyond to make sure everything is clean and safe for the guests during this awful pandemic well done guys.
The only thing negative that I can say is when we arrived we were told breakfast was £7.95 per person so we thought yep good we will see if we are hungry in morning, went down had breakfast in the morning only to be charged £12.95 each so they added an extra £5 on, my wife didn't say anything until we were on our way home so hotel was not questioned on this.
Excellent
BySue Bez
27 octubre 2020
Have stayed here a few times before vans it’s always a really positive experience. COVID is making life difficult for us all but that hasn’t stopped staff here making you feel safe
Lovely place
BySteve
26 octubre 2020
The hotel is in a lovely location by the cannel. I had a fantastic stay in this hotel. The staff were very friendly and helpful. Although there was a limited food menu due to covid 19. I found it had a good choice and the quality was good.
Next time I am that way .I will defiantly stay in this hotel again.
Holiday Inn stay
ByUSA4
21 octubre 2020
I really enjoyed my stay at this hotel. My room was modern and great decor, felt very relaxing and spacious. The location was great, I loved the canals nearby , it was very special. I have visited many hotels in the UK and abroad ,but staff were the friendliest here. The breakfast on offer was fantastic, I had a full english breakfast and they catered for gluten free bread too. The lobby area was spacious and really cosy and comfortable, with Starbucks cafe.
Our favourite hotel when staying in Brentford
ByJakanna
21 octubre 2020
We had a lovely stay for our Covid wedding.
The staff were very helpful and plenty of precautions were in place to deal with the current situation.
We had an excellent room with a great view over the canal.
Only minor problem was the shower head wouldn't secure properly. We were too busy getting married to mention it to the staff who no doubt would have rectified it for us!
Would highly recommend this hotel.
Great but parking fee an issue
ByMand17
15 octubre 2020
I am in the office 2 days a week and looking for a base. As an IHG member this would normally be my go to. It’s a great location, staff and rooms great as usual. The parking fee Of £14 per day is the sting in the tail for me.
London Visit
ByMr Hovis
11 octubre 2020
Nice hotel in a nice location with lovely rooms and pleasant staff. Good secure car parking.
Clean and spacious
ByDoro
08 octubre 2020
Nice hotel away from the city. It's clean, the room was spacious. The view on the construction site might distort the impression a bit, if I insist on finding something to pick on.
1ST Class Customer Service
ByHowells66
07 octubre 2020
Yet again the customer service was 1st class,the measures in place to keep staff and guests safe is commendable, You are made to feel very welcome and very safe by all members of staff.The rooms are thoroughly cleaned,well maintained with fresh and good quality towels and bed linen.