Rated 4.4 out of 5 by 481
Rated 5.0 out of 5.0 by sum ego Very nice staff
As my daughter and I were staying with you because my son was in The Intensive Care unit in the West Middlesex Hospital, we were in the hotel neither for business nor pleasure/leisure, so I thought that some of the questions were really not applicable. Hence the partly negative response to some questions.
Overall, we had a good stay.
June 23, 2016
Rated 5.0 out of 5.0 by Aussie 57 Great Service and location.
Well run with excellent accommodation, food and friendly staff. In a great location overlooking the canal and with very good transport links.
June 21, 2016
Rated 4.0 out of 5.0 by JEFC Business trip
Great location but seemed expensive for the outskirts of London
June 20, 2016
Rated 5.0 out of 5.0 by Haider79 London - Brentford Lock - GOOD
Good hotel, highly recommended if you happen to be nearby
June 15, 2016
Rated 2.0 out of 5.0 by Stephen123456789 Be careful which room you are allocated
Room 139 can be directly above a live band or disco if the Hotel is hosting a party. Ask if there is a loud party during your stay and then avoid this room and others nearby at all cost unless you are at the party and don't want to sleep before 1:00am anyway.
June 1, 2016
Rated 5.0 out of 5.0 by JC-A Overall stay.
Provided an ideal place to stay while visiting Twickenham. Good evening meal in comfortable dining area, when returning to hotel. Good nights sleep!
June 1, 2016
Rated 1.0 out of 5.0 by Sanjib Poor
Long check in times. As a rewards member expected better service. Rang 3 times prior to arrival for a slightly early check in and upon arrival no record of request even though on my IHG app also. Awful parking and staff not aware when full.
May 30, 2016
Rated 4.0 out of 5.0 by Alejo1981 Servicio de lavanderia
deberian de ofrecer el servicio de lavanderia a la habitación
May 27, 2016