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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
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整体体验

4.4

基于 1204 评论
92%
推荐此酒店

Ratings Breakdown

1204评论

  • 5 星级
    743
  • 4 星级
    320
  • 3 星级
    74
  • 2 星级
    40
  • 1 星级
    27

Excellent

By

2020 十月 27

Have stayed here a few times before vans it’s always a really positive experience. COVID is making life difficult for us all but that hasn’t stopped staff here making you feel safe

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Lovely place

By

2020 十月 26

The hotel is in a lovely location by the cannel. I had a fantastic stay in this hotel. The staff were very friendly and helpful. Although there was a limited food menu due to covid 19. I found it had a good choice and the quality was good.
Next time I am that way .I will defiantly stay in this hotel again.

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Holiday Inn stay

By

2020 十月 21

I really enjoyed my stay at this hotel. My room was modern and great decor, felt very relaxing and spacious. The location was great, I loved the canals nearby , it was very special. I have visited many hotels in the UK and abroad ,but staff were the friendliest here. The breakfast on offer was fantastic, I had a full english breakfast and they catered for gluten free bread too. The lobby area was spacious and really cosy and comfortable, with Starbucks cafe.

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Our favourite hotel when staying in Brentford

By

2020 十月 21

club

We had a lovely stay for our Covid wedding.
The staff were very helpful and plenty of precautions were in place to deal with the current situation.
We had an excellent room with a great view over the canal.
Only minor problem was the shower head wouldn't secure properly. We were too busy getting married to mention it to the staff who no doubt would have rectified it for us!
Would highly recommend this hotel.

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Great but parking fee an issue

By

2020 十月 15

I am in the office 2 days a week and looking for a base. As an IHG member this would normally be my go to. It’s a great location, staff and rooms great as usual. The parking fee Of £14 per day is the sting in the tail for me.

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London Visit

By

2020 十月 11

platinumelite

Nice hotel in a nice location with lovely rooms and pleasant staff. Good secure car parking.

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Clean and spacious

By

2020 十月 08

Nice hotel away from the city. It's clean, the room was spacious. The view on the construction site might distort the impression a bit, if I insist on finding something to pick on.

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1ST Class Customer Service

By

2020 十月 07

club

Yet again the customer service was 1st class,the measures in place to keep staff and guests safe is commendable, You are made to feel very welcome and very safe by all members of staff.The rooms are thoroughly cleaned,well maintained with fresh and good quality towels and bed linen.

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Home from home

By

2020 十月 05

It’s a nice location but it’s the warmth of the welcome from everyone, especially the front desk that make this hotel special and my “go to” hotel in London.

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Good value for money and fantastic room

By

2020 十月 04

Thoroughly enjoyed our stay here. The staff were lovely and attentive, and even gave me a bit of birthday cake and a bucks fizz on my birthday morning at breakfast - as well as putting up a Happy Birthday banner in our room! Breakfast was standard and could have had more options, but the executive room was really useful and spacious and the balcony was an added bonus.

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Great staff, spacious room and very comfortable beds

By

2020 九月 30

platinumelite

Staff are very professional, welcoming and helpful.
The hotel is an ideal place for a long weekend in West London, close to Kew Gardens and Syon Park. My room was spacious and clean with a Juliette balcony and a nice view. And the bed was very comfortable, best sleep in a long time.

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Warm welcome and a beautiful location

By

2020 九月 26

We thoroughly enjoyed our short break at the Brentford Lock Holiday Inn - from the warm welcome to departure. It’s in a super spot close to Syon and Kew. We’ll consider it again

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