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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
74%
のお客様がこのホテルをおすすめしています。

総合評価

3.8

XXに基づく 892 お客様レビュー
74%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

892お客様レビュー

  • 5 スター
    324
  • 4 スター
    281
  • 3 スター
    131
  • 2 スター
    85
  • 1 スター
    71

Comfortable stay

By

9月 26, 2020

club

Staff were friendly and helpful and mindful of current situation making stay pleasant. Comfortable bed and good en-suite. Would have preferred to have own kettle in room for hot drinks instead of going downstairs to get one. Stayed for two nights on a course, training room spacious and good for purpose. Lunch menu good. Well placed venue for travel by car.

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Another London hotel

By

9月 25, 2020

Expectations met regarding stay but again an hotel using COVID to save money. Open up breakfast with plates and cutlery. Also cash is still money!! Another COVID excuse.

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Great safe stay

By

9月 24, 2020

Lovely stay, all the correct measures in place, comfortable clean room

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Overall good stay

By

9月 24, 2020

Had a good stay one way systems in place hand sanitizer available food was good and didn't have to wait to long the room was dated but the bed was comfy showers were hot and room was clean

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Hotel

By

9月 22, 2020

Let’s say it wasn’t the best lovely from the front but wait til you get your room omg what a horrible night and morning.

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Rooms still tired and not much working yet

By

9月 16, 2020

club

Only their second day of opening since lockdown so most things weren't running. Staff friendly and helpful as always.
We were offered a bacon roll for breakfast for £8! Breakfast buffet not running.
Rooms ok, but very tired. Peeling wallpaper, grubby marks all over the walls and mould in the bathroom. No air movement at all as ac turned off/not working. Not able to open the windows. Curtains hanging off the hooks. Only one towel in the room.
No draught beer at the bar, and the bottles of beer were overpriced and had obviously been there since lockdown in the sun, as they were 'skunked' and nearly out of date.

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not great

By

9月 15, 2020

club

it's not the staffs fault but needs updating in the rooms and not to have even a bottle of water in the room not good enough we tried to get a coffee brought to the room at 5-45 am and was told that nothing was open to make a coffee !!!!

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Great Location Everything you need

By

3月 31, 2020

Everything you need and newly renovated . Food good and rooms clean and comfy

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Kind, friendly staff make all the difference

By

3月 31, 2020

Kind and friendly staff. Comfortable rooms. Close enough to Luton airport, but far away enough, for the light sleepers.

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Good experience

By

3月 31, 2020

platinumelite

Hotel bedrooms in need of refurbishemnt which is currently planned - reception has been recently refurbished and now appears much more modern. Good night's sleep and friendly staff. Food good although not an extensive menu. Good selection of breakfast items, both hot and cold.

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With renovation a good hotel

By

3月 16, 2020

club

A good hotel with some very tired old rooms in desperate need of gutting and modernisation. The location is good. The staff are professional and friendly. The renovation is due to start soon, I would only stay there after work has been completed.

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Appalling experience at HI

By

3月 14, 2020

The room had no heating , was noisy , stuffy and gave me a head ache in the night

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