Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 885 reviews
74%
Recommend This Property

Ratings Breakdown

885reviews

  • 5 Stars
    324
  • 4 Stars
    277
  • 3 Stars
    131
  • 2 Stars
    83
  • 1 Stars
    70

Great Location Everything you need

By

31 March 2020

Everything you need and newly renovated . Food good and rooms clean and comfy

Read More
Read Less

Kind, friendly staff make all the difference

By

31 March 2020

Kind and friendly staff. Comfortable rooms. Close enough to Luton airport, but far away enough, for the light sleepers.

Read More
Read Less

Good experience

By

31 March 2020

platinumelite

Hotel bedrooms in need of refurbishemnt which is currently planned - reception has been recently refurbished and now appears much more modern. Good night's sleep and friendly staff. Food good although not an extensive menu. Good selection of breakfast items, both hot and cold.

Read More
Read Less

With renovation a good hotel

By

16 March 2020

club

A good hotel with some very tired old rooms in desperate need of gutting and modernisation. The location is good. The staff are professional and friendly. The renovation is due to start soon, I would only stay there after work has been completed.

Read More
Read Less

Appalling experience at HI

By

14 March 2020

The room had no heating , was noisy , stuffy and gave me a head ache in the night

Read More
Read Less

Nettes Personal!

By

14 March 2020

club

War auf Grund der Arbeit im Hotel untergebracht , Aufenthalt war ok ,guter schlafcomfort ,Personal sehr freundlich. Zimmer sind bisschen in die Jahre gekommen und leider kein Kühlschrank in den Zimmern.

Read More
Read Less

Dated but comfortable

By

11 March 2020

A dated hotel but comfortable and the staff are friendly and helpful

Read More
Read Less

Rooms need updating

By

10 March 2020

club

Very friendly and helpful staff, lovely reception, dining and bar area. Room are in desperate need of updating, 90's décor and furnishings that are worn and well used. Room cleanliness is an issue, dusty and dark.

Read More
Read Less

Thomas the manager was the best

By

04 March 2020

club

All staff fantastic, friendly and smiling. Food was delicious prices fantastic. Parking was excellent

Read More
Read Less

Budget hotel

By

02 March 2020

Hotel is not what I would expect for a holiday inn. Rooms very small and dark windows small and high up. Looked at 4 twin rooms all similar. Worst point house keeping!! Stayed for 4 nights room was not cleaned at all after first night had to ask no apologies given. Over the next 3 days had to ask for tea bags , toilet paper, clean towels always something not replenished. Again had to ask would not recommend or stayin this hotel again.

Read More
Read Less

LCO

By

29 February 2020

Great, location, good facilities and friendly staff

Read More
Read Less

Comfortable and convenient location

By

27 February 2020

club

A comfortable and friendly hotel 5 minutes from Luton, M1 or smaller road route. Lovely staff, great breakfast and a pool (pool and changing rooms need some refurbishment but nice to have a swim facility).

I will stay again when working at Luton!

Read More
Read Less