Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 432 reviews
81%
Recommend This Property

Ratings Breakdown

432reviews

  • 5 Stars
    176
  • 4 Stars
    136
  • 3 Stars
    57
  • 2 Stars
    34
  • 1 Stars
    29

great for business

By

22 May 2017

club

Very friendly and efficient, a cut above other hotels in area and reasonably priced if you prebook.
Great stay, gym and lesuire area really helps pass time on a stay.
There is a refurb in place but they are keeping this to a minimum, and you hardly notice and (hope they will decorate the rooms too)
But is great and arrived for my work fresher than normal from other hotels.

Read More
Read Less

Save your Money

By

20 May 2017

club

Booked here for work so only reason it was chosen due to location. Hotel is dated, needs significantly modernising that's not just the lobby area, every room wants doing if they're like mine.

Wallpaper was peeling off behind the curtains and around the window. Woodwork was split on windowsill and rather than deal with the obvious leak it's been easier to try and use silicone to patch it up for months. All appliances and plugs showed last test 2015, not acceptable in a hotel in this day and age.

No extractor in bathroom or it wasn't working efficiently and the bed was like a slab of concrete, I like a firm mattress but this was terrible.

Plus points the chef can cook meat properly, had the mixed grill which was very nice and cooked exactly how I asked.

Would I stay here again, highly unlikely. I've stayed in many hotels in the IHG and this place came a close 2nd to last with Hi Express Inn Cambs.

I don't believe the hotel is owned by IHG so this may be the problem.

Read More
Read Less

Holiday Inn Luton South Stay 09/05/2017

By

17 May 2017

platinumelite

The hotel has a good location just off the M1 at junction 9 with loads of parking spaces. The hotel itself is in need of makeover - the bar is currently undergoing one and the restaurant has recently completed a makeover and gone downmarket. Restaurant food quality, cooking and service has gone down as well and that includes cleanliness. Would I take my wife or girlfriend for a meal there - absolutely not.
Value for money - no.
Why do I stay - points, pool, gym.

Read More
Read Less

Convenient location, poor breakfast

By

17 May 2017

club

Stayed for a Saturday night and whilst the lobby refurbishment was almost complete and looks very nice as well as the new restaurant area, the rooms and pool are still looking tired and need of improvement. We were looking forward to using the pool, but the Jacuzzi was out of action. Most of the lockers in the male changing rooms did not have keys and broken. The staff were friendly, polite and efficient and probably the best aspect of the stay. The breakfast on the Sunday morning was awful. Tables not set and so you are searching for cutlery. Choice of food was non existent. No bread available, no jam (apart from Apricot). Empty cereal bowls. This was at 9.00am and so not exactly late!! Do yourself a favour and pay from r room only and go elsewhere for breakfast, I wish we had.

Read More
Read Less

Disappointing tired dated hotel

By

12 May 2017

Disappointing stay. My room was very depressing it was dark and dreary and needed a refurb. Peeling paint on the ceiling, lifting wallpaper, air con that didn't work and a shower over the bath that was impossible to use.

Read More
Read Less

Shame about the bar staff

By

11 May 2017

club

So many bar staff, so little attention paid. Appreciate there was a wedding on at the same time but even so, this should have been taken into consideration. Bar staff didn't open our bottle of wine, didn't bring us our water, let us wait for at least 20 minutes. One member of staff told us to go upstairs to the bar there but that was the wedding party!!

Read More
Read Less

great service

By

10 May 2017

I stay here frequently and the staff are wonderful. Very helpful and nothing is to much trouble . The general manager was great and explained about the refurb and the new restaurant is great . The room was comfortable and clean as ever .

Read More
Read Less

Comfortable hotel

By

03 May 2017

club

Clean comfortable rooms, close to M1 and Luton airport

Read More
Read Less

Disne

By

03 May 2017

Very good stay nice staff comfortable bed excellent breakfast

Read More
Read Less

Great hotel and wheelchair friendly!

By

03 May 2017

club

We had a great stay my son is in a wheelchair and nothing was too much trouble will definitely stay again! Staff are friendly and really helpful.

Read More
Read Less

Comfortable, excellent food and service

By

02 May 2017

Comfortable and relaxing atmosphere. Excellent food and friendly staff. Excellent value. Highly recommended

Read More
Read Less

Hotel stay

By

30 April 2017

club

business trip, work being done in lobby at present so not facilities not up to the usual standards

Read More
Read Less