 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
85%
Recomendar este hotel
Valoración general 4
85%
Recomendar este hotel
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Drab and completely let down
ByPWUK
05 agosto 2016
Who cares? Not the staff at Holiday Inn Luton South.
There does not appear to have been an investment of capital or time to this hotel in terms of its facilities or its staff.
Probably one of the worst IHG hotels I have stayed at ever.
Overall stay
ByFrank4kb
20 julio 2016
Poor check in experience, staff more interested in chating together than providing service for guests. Breakfast poor compared to previous visits, management seem more interested in cutting cost which makes the cost less value for money.
Great Hotel.
ByStickyLobster
19 julio 2016
Hotel Staff were friendly and the hotel was neat and tidy. Room was good with excellent air conditioning.
good enough
ByNick_name-123456
18 julio 2016
Comfy and clean. Reliably good as Holiday Inn is. Comfy and clean. Reliably good as Holiday Inn is.
Do not eat in the bar - otherwise staff are friendly and helpful
ByNJHKGB
18 julio 2016
Most unhelpful barman I have the displeasure to come across lazy, rude, and unfriendly.
Otherwise staff were friendly and helpful even if there were mixups (which there were a few with our bookings and rates) they were easy to deal with.
Friendly , comfortable but dated
ByElky
12 julio 2016
Always a friendly reception fro Laura which is great at the end of the day. Hotel does need updating but only because of the decor as it is kept clean. It has an ok gym for a hotel. Coach parties do use it in the summer and it can make breakfast interesting but this kept well topped up by the chef.
Friendly staff
Bylesg43
11 julio 2016
I stay here quite regularly on business.
The bedrooms are a little bit dated here but other areas have been modernised.
The food in the restaurant is pretty good as is the room service.
nice experience
Bybevslo
10 julio 2016
I would definitely stay again. the staff were very friendly and helpful. I loved the fact that room service was offered and the food was very good. My TV did not work that well which was a bit frustrating, however, I had a very god nights sleep and I would definitely stay again
Wonderful staff (mainly)
ByErmintrude
03 julio 2016
The hotel was very clean and comfortable, the food was very good and the service excellent, both at dinner and breakfast.
The staff (with two exceptions) were wonderful. They could not have been more helpful, they always helped us when asked but on the whole, we didn't need to ask, they immediately offered help.
The two staff members who let the others down both worked in the bar and had a very poor attitude. They were slow and didn't seem to understand how to operate the till. They made me wait until all the men, even those who arrived after me, had been served, then asked three times what my order was. They just didn't seem interested in serving me at all.
However this wouldn't stop me returning to the hotel, where the majority of staff seem to really care.
Nice looking
By
23 junio 2016
Nice looking when I first saw the hotel.
But inside, room is small and old. Food in the resturant is lack of choices.
For Platinum membership, you can not upgrade the Wi-Fi to a faster one. Even for the room, I'm not sure whether I've been upgraded or not, as the room is really small and not that good.
The only different I feel is I'm on the 3rd floor, for rest of my friends, they were in the lower floor.
Very convenient
ByLenzburg
22 junio 2016
I believe I expressed our experience with the various ratings. We only stayed one night for a private birthday celebration and in that respect everything went according to plans. No complaints everything was professionally executed. It was a pleasant experience.
Reasonable priced comfortable Hotel
ByRoyofyork
22 junio 2016
Have used hotel over many years and always found it to be reasonable. Unfortunately changing ownership on this last visit so bar range was somewhat restricted