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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1261 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1261お客様レビュー

  • 5 スター
    749
  • 4 スター
    323
  • 3 スター
    98
  • 2 スター
    62
  • 1 スター
    29

Comfortable stay, poor covid19 precautions by front desk staff

By

7月 07, 2020

club

Comfortable stay, poor covid19 precautions by front desk staff

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Great staff but room was not as expected

By

7月 07, 2020

platinumelite

The staff were very friendly and worked to make the stay safe and secure. However, the room itself was not what I've come to expect from Holiday inn. The restroom in particular was dirty and the towels had a off smell, and badly stained. Finally, the mini fridge appeared to be overheating and was producing a puddle in the cabinet. I would still recommend this hotel, it's in a great location and the staff addressed all concerns.

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Great Hotel, Great Area

By

7月 02, 2020

club

Great Rate, Loyal IHG customer. Perfect near airport, near beaches, near 5/55/405 freeways. Clean and Quick.

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Orange county

By

7月 01, 2020

Overall nice hotel a dated but good. Friendly and helpful staff. Staff was nice enough to allow me to store 17 pc - that were shipped to hotel instead of my job site for 3 days.

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Great getaway at a great price.

By

6月 29, 2020

club

Needed a night away from our stressfull life and this was a great price to escape for the evening. Too bad the restaurant and bar area were not open. It would have made it better.

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Our stay

By

6月 23, 2020

Our room key didn't work properly. It took three attempts to unlock the door. We went out for a short 10 minute walk during the afternoon and came back to the main door being locked and two employees coming from where the elevator is. This happened on another occasion when we went for dinner about 6:30pm. We walked back and the main door was locked yet again. I was very unhappy with this. We stayed at your hotel before and this was never done.

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gracias por el hermoso momento

By

6月 23, 2020

estoy muy agradecido por su buen servicio y felicitaciones a la room attended el cuarto estubo muy limpio la cama muy bien hecha todo perfecto pase una noche divina me hicieron sentir como en casa tienen un equipo sensacional sigan así porfabor yo voy a recomendar a mis amistades y familiares este lugar

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No shuttle

By

6月 14, 2020

platinumelite

Hotel was clean and the staff was friendly. The only issue I had was the shuttle was not running and had to pay for my own transportation to and from the airport. I feel if you advertise a Service you need to provide it or pay for the taxi ride otherwise.

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Great stay

By

6月 10, 2020

platinumelite

This property was very well maintained. Practices of social distancing. Staff is friendly. Room is very comfortable.

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During the virus out break

By

6月 03, 2020

Only had one door you could go in and out . Had to go out and get food came back had to wait at least 15 minutes before out side before the office clerk showed back up to let me back in hotel . Needless to say dinner was a mess , by the time it took to drive back then wait and then walk to the other end of hotel because you could only go though front door ! Shower leaked badly whole time I was there , again told them and nothing . Had to turn the water off for hours for some reason and it was the weekend . Just not the holiday inn I’m use too

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Extremely clean and comfortable

By

5月 05, 2020

club

My only issue was that all amenities were shut down. Otherwise, service was great. Room was super clean. Very comfortable bed.

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Comfortable bed and great service

By

4月 07, 2020

club

I stayed for only one night but the front desk service was great the hotel is nice and the rooms are excellent. My only wish was that I could have stayed longer. The hotel is great.

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