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87%
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전반적 평가

4.2

기반: 1569 이용후기
87%
이 호텔을 추천합니다

Ratings Breakdown

1569이용후기

  • 5 스타
    788
  • 4 스타
    466
  • 3 스타
    153
  • 2 스타
    107
  • 1 스타
    55

Great service

By

7월 14, 2021

The staff were incredibly friendly and the rooms were great
The facilities were excellent

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Great Stay

By

7월 14, 2021

This hotel is great for a relaxing stay. Friendly staff, great food, and facilities.

Pets are welcome.

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Nice hotel and stay but couple of issues

By

7월 14, 2021

club

Paid little extra for executive room as stated on the website that fluffy robes and slippers would be available. Upon check in, there were no robes but the welcome sheet stated these could be obtained from reception. We did this and the staff said he didn't think there were any but would check/send up. Upon our return, no robes/slippers. A small thing I know but paid extra for this.

Also beware of the opening times of the pool as website/welcome sheet stated 9pm even on weekends. We arrived at 7.20pm to be turned away and told the pool shuts at 8. Again disappointing as we wished to use these facilities and relax instead of going out...so we then ended up just back in the room.

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Great stay great breakfast,

By

7월 13, 2021

Great stay, except trak and trace app did not work, and the staff didn't help or where bothered. Excellent breakfast, but expensive bar

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quiet location, friendly staff

By

7월 12, 2021

Nice hotel, problem with water supply on arrival, but came back after 1 hour as promised. Decent room, mattress softer than im used to, but good nights sleep. Breakfast was good full english plus cereal croissants etc. Used the pool, small but still a bonus like the gym. Close to Chester, Liverpool, with several pubs close by, no problems

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An unexpected gen

By

7월 12, 2021

Recently I have been spending 3-4 days a week in hotels around the UK. During that time I have become aware of an attitude that seems to be prevalent at present where customer service can be reduced because of COVID-19. It was lovely to visit a hotel where despite all of the precautions there is still an emphasis on customer service. I can’t wait to visit again

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3 nights in comfort

By

7월 08, 2021

I stayed in the holiday inn as I was awaiting the hand over
of a property local to the hotel, I arrived around 8-30pm
and was greeted at reception and given my pass key.
Staff at this hotel are respectful and like what they do and
it reflects in a really nice experience, thanks to all the staff
for a really nice stay and I hope to visit soon for drinks and
a meal. Dave C

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Straight forward and clean accommodation

By

7월 07, 2021

club

Stayed here for a night while visiting a relative locally. Everything was as expected, easy booking, clean and comfortable room and bathroom, helpful staff. We slept well and were not disturbed. The only point to make was that the room was quite small but overall good value for money and no reason for any complaints or negative comments.

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Birthday break

By

7월 07, 2021

club

We checked in and was met by a fantastic young lady. Rebecca I think. She was so helpful and knowledgeable. The room was comfortable and spacious. We had booked an executive room and unfortunately due to over booking this wasn't possible. This didn't spoil our break. The restaurant was closed but we had a meal in the bar , even though it was busy , we didn't wait long for our meal and drinks. We managed to get a good seat and watched the football.

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Great value hotel

By

7월 06, 2021

platinumelite

This hotel is easy to find and has plenty of free parking - staff friendly.
Staffing levels need to be increased in the evenings as service was slow.
Marked down the guest room as the air con was not working - apparently from speaking to the receptionist it is a problem in most of the rooms

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Happy customer

By

7월 06, 2021

club

Been on hotel many times when visiting Cheshire Oaks always excellent stay

Great value

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It’s ok

By

7월 05, 2021

platinumelite

Hotel is tired needs a facelift really
Staff are friendly and do there best but rooms and decor are a little worn out .
Gym is ok pool area again work out
Restaurant had dinner once just about ok
You pay for what you get as they say
Will be back as suits for work but I know what to expect !

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