 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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pre hospital stay
BystevenH
September 18, 2017
We used the hotel as a means to getting to Grant Hospital for early surgery. Very convenient. I did not like the modern arm less chair in the room. Not comfortable. Better shampoo needed.
Great
Byscorich
September 17, 2017
only complaint we have about the motel is the bathroom being too small.
The restaurant down in the lobby had great food, great service.
The staff of the motel were great, the shuttle they have available was great the ones driving the shuttles were so helpful on sites to see, places to eat
Great pillows and staff
ByAngel2
September 13, 2017
Came into town for a family member having surgery. The staff at hotel were extremely helpful and the pillows were great !
Bad management and quality
ByKcab
September 12, 2017
This was the worse I have ever been in for a Holidat Inn. Management did nit check out any complaints. 1) poop on outside bench ashtray full of water and garbage. Complained from 1 pm 9/7 till 9 am 9/8 never cleaned up., water poured on it never wiped clean . I have pictures of it. Ordered hamburger over cooked oh let's call it a pickle burger there were so many it was horrible. Rust under tub fawcett , woke up at 11pm Drilling and vacumning in room above us woke us up. I was sick to boot. No one seemed to care. AM coffee so old and strong horrible, toast cold . They need to be retrained . Some man approached me when asked if he was manager he said sort of. What was that about. All around will not recommend to fellow hospital employees, even though u are steps away from OPERS Office.
Good value
ByConnie
September 09, 2017
My husband was having surgery at Grant Hospital, a short 2 blocks from this location. Very convenient and excellent value.
Excellent Hotel and Location
ByTravelingman52
September 09, 2017
I love the location of this hotel property because it is located in the center of the city. The hotel is accessible to everything the City of Columbus has to offer. The rooms are immaculate and the staff are friendly and customer focused. I had an excellent night of rest and felt energized when I awoke in the morning. I will definitely make this hotel my home based when I am doing business in Columbus. Thank you for your hospitality!
Management is Not of Holiday Inn Quality...should be investigated!
Byhhs81
September 07, 2017
Terrible experience with HI Columbus Downtown. Room provided already had Guest staying and walked in on a very unpleasant Situation (Nudity)...how bad could the rest of the day be??? Management did not even begin to apologize...they were just like...oh my goodness this could not be. My Company, HEXION, is based in Columbus and I promise I will never stay at the HI Downtown again...
Comfotable bed and super service.
Bydlc1958
September 05, 2017
The renovations were great, the staff was very friendly and the food was great! This hotel has to be one of the finest that we have stayed in years.
Cold Room
Bytoddh
September 05, 2017
Nice hotel just had a cold room, tried to get it fixed but no luck. Would stay again if we could adjust temp in the room. Too bad was a decent hotel.
Satisfied
BySmelvin
September 05, 2017
It was a great time there was a lot to do all within walking distance
Overall Experience
Bybigukfan
September 03, 2017
The hotel looked run down, the carpet looked dirty and worn, and the bathroom had not been properly cleaned, far from what I have learned to expect in a IHG property. I was scheduled to be there all week but I checked out after the first night. I will avoid this location for future trips in the area.
Wonderful stay
Byvintagegirl
September 03, 2017
Lovely hotel with accommodating staff. I was able to walk to many places (German Village, Art Museum). And, their convenient shuttle took me everywhere else that I needed to go. A great value!