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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1244 reviews
89%
Recommend This Property

Ratings Breakdown

1244reviews

  • 5 Stars
    687
  • 4 Stars
    363
  • 3 Stars
    88
  • 2 Stars
    66
  • 1 Stars
    40

Another great stay

By

April 24, 2021

Really enjoyed being back at the hotel; well looked after as ever (a great team at the hotel).

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5 night stay

By

April 09, 2021

The check in by Fakuri was a great start to our stay, he quickly allocated our rooms in a very polite and professional manner and made us very welcome. All staff at breakfast were also welcoming and friendly.

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Cosy clean room

By

April 09, 2021

Great place for a short business trip stayover.
Friendly staff. Immaculately clean throughout. Comfy bed. Good value for money with free car parking right outside.
Hot water not as hot as I'd like but apart from that very good!

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Great stay

By

April 05, 2021

Very good stay. Decent meal, helpful staff and I can charge my car.

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safe and clean hotel

By

March 29, 2021

club

stayed one week at the hotel. Food was good, I recommend the room service it was very prompt. stayed on business and was well looked after, even had a birthday card giving to me from the staff at the hotel. This hotel will be my first choice if i need to stay in the area again.

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Comfortable bed and great service

By

March 26, 2021

I stayed over from Wolverhampton to Guildford the next day. Was a really pleasant experience!

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Not a great stay

By

March 18, 2021

Bad smell from the bathroom vents, bathroom cleanliness and overall modernity poor

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Unscheduled trip

By

March 18, 2021

club

Stay enforced by surgery taking place at a non local hospital.
Only issue was the state of the Bath in room 34.
Staff were amazing
Outside of the hotel and car park really needs some attention as kerb appeal is zero.

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Fantastic staff

By

March 16, 2021

The staff go above and beyond expectations. It’s like visiting a close friend. They always take time to make sure everything is okay x

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Quality service

By

March 14, 2021

I have stayed for a few weeks for business and the staff have across the board been outstanding very helpful and eager to please

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Friendly staff and spotless room

By

March 14, 2021

Welcoming and friendly staff, and safe, clean stay.

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Warm Welcome

By

March 08, 2021

Warm welcome , the receptionist was very happy to chat and explain where everything was, comfortable room also.

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