 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Great view and location but needs remodeling in rooms
Bykutie
February 26, 2020
We stayed for 2 nights for my daughter's beach wedding. The staff was friendly and responded to our requests for additional towels and to fix the broken sliding door. The over all appearance of the 2 level suite was "tired and run down".
The huge balcony was the main feature but the slider was off the track and handle broken.
All furniture and appliances are old and need to be replaced.
It was expensive and I expected more.
Also only had 1 bathroom on upper level.
Sand a fun
ByNodualrguy
February 25, 2020
Beach is close. Pool is nice. Great family place with adult fun too. Didn't get to use everything that was available they have so much with surrounding area as well.
Nice Location, Dirty Rooms
ByPeaKay
February 25, 2020
Hotel is in a great location and offers numerous activities. Staff is very nice and the restaurant/bar was very enjoyable. The rooms were very old and dirty though. Carpet and furniture had numerous stains and smells that resembled a fraternity house. Could not sit on the sofa and avoided walking on the carpet with bare feet. The kitchenette though was more updated and appeared clean.
Holiday Inn is the 1984 Hamlin’s Landing
ByMarie
February 25, 2020
Holiday Inn acquired this mom and pop beach town property and inherited its life. If Holiday Inn truly wishes to make this property a holiday inn, it needs to do a complete renovation. There is very little *Holiday Inn* about this property. This property continues to maintain its prior image before being branded with the name Holiday Inn. The holiday inn kids eat free program is attached to a privately owned restaurant - totally outside of the rubric of Holiday Inn. That restaurant has its own rules. This set up is confusing and not user-friendly.
Great service
ByCycle Rob
February 25, 2020
Real nice place to stay on Vacation nice and close to the beaches and other surrounding attractions the staff was really helpful in giving us recommendations for eating locations and other attractions in the area worth visiting.
Not good
ByDarren
February 22, 2020
This place is very dated and a little dingy. But that's not the real problem. The staff and their attitude is the real problem - they simply just don't care and default back to reciting 'policy' versus trying to find a way to accommodate. I don't like giving negative reviews like this because our kids (11, 7, 5, 1) had a good time at the water park...but that was much more about how my wife and I treated them than this place. Our strong recommendation is to stay away.
Wonderful week stay
ByMoni
February 21, 2020
Staff very friendly.. Room clean and comfortable. Intercoastal view amazing. Heated pool could be warmer. Would definitely stay again.
Nice location but outdated and not maintained
ByGreg1090
February 21, 2020
We were pleased with the easy access to the beach and free parking, but the hotel property itself left a lot to be desired. The property is very outdated and our room was not well maintained or clean. The IHG site also shows pictures of the waterpark and mini-golf, but be aware both of these are extra charges. The waterpark closed by 5pm so we werent able to do that, but the mini-golf was not worth the money and was also poorly maintained.
This Hotel Stinks
ByHates Holiday Inn
February 20, 2020
I can’t believe that they treated a customers like me who stays at this hotel 1-2 times per month like they did. I spent around 45 nights at this hotel in the last year at around per night and then they wouldn’t give me the room I prepaid for, would only give me a smaller room for the larger room price, and told me to take it or go elsewhere. When I checked out they tried to tell me that I had reserved the smaller room unless I could prove that I reserved a Studio room. When I proved to them that I had, I was told that there was nothing they would do about a refund . Don’t stay here!!!
Great place to stay
ByDan50
February 19, 2020
Had a very enjoyable stay, amenities were great, short walk for beach access, local restaurants and shops. If staying longer than two weeks, be sure to ask about extended stay rates.
Great get away hotel
ByBardo
February 17, 2020
The room, the staff, the grounds, restaurant, and rental options are all fantastic. Highly recommend this hotel for a nice relaxing get away.
Great location
ByRick
February 16, 2020
The hotel is conviently located to the beach and many restuarants. It is clean and quiet. Garage parking is somewhat limited.