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Rated 3.6 out of 5 by 79 reviewers.
Rated 3.0 out of 5.0 by Great place to stay Everything was great with a small glitch in my reservation. We had to change rooms and with a two year old this was a small problem. The staff assisted in every way possible and everything worked out great. July 1, 2015
Rated 4.0 out of 5.0 by First stay Usually stay at other IHG locations up the street. Wanted to try this one. Our stay was great. The staff, facility and location could not be better. Would not stay at this location again though because of the hefty price for meals and parking. June 26, 2015
Rated 5.0 out of 5.0 by Great Service Friendly staff. Concierge recommended good things to see in our short visit that we would had otherwise missed. Bed and pillows were comfortable. Bartender (Lonnie) was awesome. Good food. June 25, 2015
Rated 3.0 out of 5.0 by Check In Problems I arrived at this Holiday Inn about 30 minutes before the check in time of 4pm. I was told check in was at 4pm and I could not check in before then. I was instructed to go to the bar (but they weren't sure it was open) or to sit in the lobby. I waited until 4pm and was then told they still have limited availability. They were able to give me a room that was preassigned to another guest. As the employee was checking me in, the other associate (whose name was on the plaque as the manager on duty) kept announcing to the other guests that were trying to check in that I "took the last double room" even though I had a reservation. So three other guests proceeded to look at me like I was the reason why they had to wait further, instead of the hotels inability to have rooms available by check in time. When I asked about parking the employee told me they only had valet parking. When I asked about other parking possibilities, she rolled her eyes! I understand most of your guests may be able to pay over $20 for parking, but not every guest wants this as a resolution. She then directed to me to lot behind a competing hotel, which is a lot only for those hotel guests! She wasn't even familiar with her own city! I ended up paying to park at another lot because I refused to pay this hotel for it's valet services. The hotel itself was clean, but the staff isn't personable. June 25, 2015
Rated 5.0 out of 5.0 by Great place to stay Excellent service from the staff and very comfortable accommodations. Great place to stay if you are in the historic district. June 25, 2015
Rated 3.0 out of 5.0 by Pool Closed and Noisy Hallways We picked this hotel because of the location and we wanted a pool. We get checked in only to find that the pool is closed. They offered us breakfast instead. Really didn't make up for the inconvenience. Tried to sleep in but the maintenance people on their radios in the hallway wouldn't allow that. So much for our romantic weekend getaway. June 24, 2015
Rated 1.0 out of 5.0 by poor service over priced, poor service, bad area, way overpriced breakfast, very poor valet service and you have to use the valet service because there is nowhere to park. Do not stay here June 23, 2015
Rated 5.0 out of 5.0 by Pool The pool area was closed the first night we got there, but the front desk assured us that it wouldnt be closed the entire weekend. The very next morning the pool was opened just like they said. June 23, 2015
  • 2015-07-05T10:13:48.003-05:00
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