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Rated 3.7 out of 5 by 460 reviewers.
Rated 5.0 out of 5.0 by great service I recommend to anyone, great service and clean and quiet bedrooms June 20, 2016
Rated 3.0 out of 5.0 by Stay was very underwhelming 2 day business conference. Lunches were completely average, very little choice. Dinner was a very good standard and the service was exceptional. Conference room smelled very damp. June 20, 2016
Rated 5.0 out of 5.0 by lovely hotel and grounds We stayed after a day at Chessington Zoo. there were 8 of us in total, 6 adults June 15, 2016
Rated 5.0 out of 5.0 by Another good stay Having stayed here a few times last year and have at least 3 more visits this year, this hotel and the staff make it a pleasant stay. Good service, pleasant atmosphere, would recommend to work colleagues. June 13, 2016
Rated 2.0 out of 5.0 by Excellent restaurant staff - let down by bedroom quality We recently stayed in the Holiday Inn, Shepperton to visit Chessington. We requested a family room with separate beds for our girls and were told we would have to pay to upgrade to an executive room to accommodate the extra bed. We did this, received confirmation of the set up, and still arrived after a long day in the park to only 1 extra bed in the room. This was eventually rectified after a call to reception with no apology, but when the extra bed was 'squeezed' into the 'so called' executive room, we could hardly move around the room it was so cramped! The whole room was very tatty, if this was an Executive room- I wouldn't have wanted to have seen their standard rooms! The carpets were very tired, June 8, 2016
Rated 4.0 out of 5.0 by great staff Stay at the hotel weekly, the staff are great. Always happy to help, service is excellent... they even remember I like a large dry white wine with my dinner... ! Well done. June 6, 2016
Rated 3.0 out of 5.0 by For a short stay The hotel is now looking tired and in need of refurbishment. The food is poor and very over priced. Staff are friendly and efficient and the hotel is in a very pleasant area. The standard of the rooms are now starting to look dated and tatty. In my room the air con didn't work. The hotel was noisy - but I put this down to a number of families staying there with young children. June 6, 2016
Rated 5.0 out of 5.0 by attentive service Staff were friendly and courteous at all times, good value Fare, personal preference would be a better beer selection at the bar. June 6, 2016
  • 2016-06-23 T21:29:46.309-05:00
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