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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4

en fonction de 1708 avis
81%
Recommander cet établissement

Ratings Breakdown

1708avis

  • 5 Étoiles
    790
  • 4 Étoiles
    467
  • 3 Étoiles
    198
  • 2 Étoiles
    129
  • 1 Étoiles
    124

Great hotel for a break

By

2021 十一月 26

Staff were great, hotel had a nice ambience and good location.

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Leisure stay with Family

By

2021 十一月 23

All the staff were friendly - Joanne and apologies if I get his name wrong as it was a while ago Rajesh really went out of their way to help us with our requirements including Rajesh booking an additional room as my daughter decided to stay with us on the Saturday despite some challenges with availability. Joanne was really helpful especially with my request to store pour Kayaks on one night... Thanks all.

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It’s alright

By

2021 十一月 21

club

It’s alright, I wouldn’t shout about it or rush back. Room should be cleaner., staff could have been more attentive .

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Nice to see property open

By

2021 十一月 20

club

Nice upgrade but still rough outside and room still a bit tired

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Good, but just not quite good enough

By

2021 十一月 13

This hotel is plainly trying to be something it isn't. It's a relatively boring old 60s/70s built Motel that has been tarted up inside to make it seem a little more grand than it is, presumably to justify the price tag per night.

It's not that it is terrible, but once inside and certainly in the rooms you realise that it isn't quite as grand.

The rooms are pretty clean, but facilities are sparse in them and the rooms are relatively small, hence the lack of king size bed I suppose.

The staff at breakfast need to learn not to wipe the debris from the tables onto the seats, that's annoying having to use your hand to wipe off the seat before you sit down.

I stay at a lot of Holiday Inns all around the UK, part of the attraction is that we collect loyalty points which we can then use for free nights away for leisure. This is the ONLY Holiday Inn we use that charges for breakfast when you're on a loyalty night, none of the others I've used do. £10 per person each day for breakfast is also a little pricy for a fairly ordinary buffet breakfast with rubber fried eggs.

They also charge for parking here, even though it's their own car park, not a lot to be fair, but just be prepared.

In conclusion, not a bad hotel at all, it's OK to stay here, but it's a little pretentious and scratch under the skin a little and you see the 'Motel' underneath.

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Very nice hotel

By

2021 十一月 12

The hotel is very nice clean and tidy. Bed very comfortable and an excellent shower

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Classy refurbishment

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2021 十一月 12

Nicely refurbished with comfortable rooms which do not feel ‘corporate’ this hotel stands out in the group. Staff were welcoming and friendly. Cleanliness was good.

The menu is rather limited but the food reasonable.

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RECOMMEND THIS HOTEL

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2021 十一月 10

This has been our 3rd visit after relaxation of Covid rules and since refurbishment of the Hotel
A thoroughly enjoyable experience, very relaxing, very accomodating staff. Excellent Breakfast . Management and Restaurant team in the Breakfast area very understanding of our particular needs

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Never again

By

2021 十一月 10

club

Came to London to do wedding shopping for my son, very tired got to hotel late 10.30pm

Husband came down to reception for dental kits told hotel busy haven’t any left, later again husband went and someone else got some kits from store.

The first person too lazy!
Hair in bathroom
Dirty crockery at breakfast when I mentioned to a young staff member he said they will be changed my foot!

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Business trip

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2021 十一月 06

platinumelite

Good location, friendly staff, limited menu and food presentation not what it should be for this hotel. Bedroom refurb not holding up well, but as always a good night's sleep

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Good value, good all round.

By

2021 十一月 01

club

We were without a kitchen and the house wasn’t safe for us so we stayed here a week. The executive room was just right for the three of us, my four year old was happy! She enjoyed the pool. Breakfast was good, having a fridge in the room helped us keep the costs down as we could keep some essentials there. It’s never easy with fussy children!

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Bad experience

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2021 十一月 01

club

Uncomfortable bed and pillows and breakfast was not ready to eat for vegetarian. We had to wait.

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