Reception, breakfast and other staff were pleasant. The main issue was that the bathroom tile floor and shower floor had blackish stains that made us suspect uncleanliness. The furniture in general seemed worn and dated. The hall was noisy at times but outdoor sounds were minimal. Parking was adequate and convenient.
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Miami stay
ByWhippets82
2022 六月 26
Still got sick staying in one of their rooms. Bed was good and room was ok. Lack of bathroom stuff.
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Hotel and Staff
ByBill
2022 六月 24
The hotel common areas, rooms and the quality of the staff are all top rate! All are required to have an enjoyable experience. I have many choices of places to stay when in the Miami area but continue to return to this Holiday Inn Express. As previously stated... The rooms are great... The people are better!
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staff welcome
ByVisa Trip
2022 六月 14
The greeting from the night staff was appalling. They glanced up from their online cell phone gaming only to go back to it for 30 seconds before serving me.
No greeting was given regards my status.
No water was offered.
This person needs firing and get someone who cares
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Bed was good
ByGianne
2022 六月 14
Hotel was good to stay at the food was good bed was good and the . Staff where friendly the only thing they need to get better at is to spray the rooms I was disappointed in that and embarrass . I know hotel sometimes have problems but that’s a big issue for me
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It needs to be cleaned
Bypit.splurge0b
2022 五月 30
The bed was comfortable and it ends there. The room was dirty, specially the bathroom. Mold stains on shower door base and shower floor stained also. Big stain on carpet and headboard was dirty and stained. Decided not to eat breakfast.
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My trip
ByAjb4711
2022 五月 26
This was just another business trip. My short stay was nice and relaxing. Thanks
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The housekeepers could not speak English. The carpet was very dirty and the service was very rude to us they did not speak kindly at all when we fin
By
2022 五月 20
The customer service was rude and the breakfast was awful no one in the hotel spoke English we had to ask for clean towels and they did not give us enough I guess because they could not understand what we were saying.
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Staffs are rude
BySandy
2022 五月 17
Receptionists Juliana she is extreme rude to guest. No greet, no thank you, she does not even look at us when we were talking to her. Extreme rude and unacceptable.
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Great place to stay when in the area.
ByGLTri
2022 五月 17
Easy access from the highway. Safe and quiet location. Comfortable bed!
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Is OK. Staff is constipated, unfriendly
ByJinger
2022 五月 16
People that work with the public should smile and be friendly and be helpful. I am the reason they have a job and get paid! Without the customer the employee would not be employed My business pays the bills and staff!
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Comfortable
ByBomber23
2022 五月 08
This stay was much better and cleaner than the last stay in Miami at the last Holiday Inn I stayed at. I was very pleased this time.
Comfortable bed, good AC but dated.
ByArturo45
2022 七月 01
Reception, breakfast and other staff were pleasant. The main issue was that the bathroom tile floor and shower floor had blackish stains that made us suspect uncleanliness. The furniture in general seemed worn and dated. The hall was noisy at times but outdoor sounds were minimal. Parking was adequate and convenient.
Miami stay
ByWhippets82
2022 六月 26
Still got sick staying in one of their rooms. Bed was good and room was ok. Lack of bathroom stuff.
Hotel and Staff
ByBill
2022 六月 24
The hotel common areas, rooms and the quality of the staff are all top rate! All are required to have an enjoyable experience. I have many choices of places to stay when in the Miami area but continue to return to this Holiday Inn Express. As previously stated... The rooms are great... The people are better!
staff welcome
ByVisa Trip
2022 六月 14
The greeting from the night staff was appalling. They glanced up from their online cell phone gaming only to go back to it for 30 seconds before serving me.
No greeting was given regards my status.
No water was offered.
This person needs firing and get someone who cares
Bed was good
ByGianne
2022 六月 14
Hotel was good to stay at the food was good bed was good and the . Staff where friendly the only thing they need to get better at is to spray the rooms I was disappointed in that and embarrass . I know hotel sometimes have problems but that’s a big issue for me
It needs to be cleaned
Bypit.splurge0b
2022 五月 30
The bed was comfortable and it ends there. The room was dirty, specially the bathroom. Mold stains on shower door base and shower floor stained also. Big stain on carpet and headboard was dirty and stained. Decided not to eat breakfast.
My trip
ByAjb4711
2022 五月 26
This was just another business trip. My short stay was nice and relaxing. Thanks
The housekeepers could not speak English. The carpet was very dirty and the service was very rude to us they did not speak kindly at all when we fin
By
2022 五月 20
The customer service was rude and the breakfast was awful no one in the hotel spoke English we had to ask for clean towels and they did not give us enough I guess because they could not understand what we were saying.
Staffs are rude
BySandy
2022 五月 17
Receptionists Juliana she is extreme rude to guest. No greet, no thank you, she does not even look at us when we were talking to her. Extreme rude and unacceptable.
Great place to stay when in the area.
ByGLTri
2022 五月 17
Easy access from the highway. Safe and quiet location. Comfortable bed!
Is OK. Staff is constipated, unfriendly
ByJinger
2022 五月 16
People that work with the public should smile and be friendly and be helpful. I am the reason they have a job and get paid! Without the customer the employee would not be employed My business pays the bills and staff!
Comfortable
ByBomber23
2022 五月 08
This stay was much better and cleaner than the last stay in Miami at the last Holiday Inn I stayed at. I was very pleased this time.