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Holiday Inn Express New Albany

506 West Spring Street , New Albany, 印地安那州 47150

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
80%
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整体体验

4.1

基于 560 评论
80%
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Ratings Breakdown

560评论

  • 5 星级
    302
  • 4 星级
    117
  • 3 星级
    61
  • 2 星级
    42
  • 1 星级
    38

comfortable stay and service

By

2020 二月 19

I find this motel meets my expectations of a nice place to stay and is convienent to places I need to go..

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New Albany

By

2020 二月 19

club

Nice breakfast choices. Good value. Convenient location. Free parking and wi fi.

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My worst HI Express experience

By

2020 二月 14

platinumelite

I am on vacation with my wife. We had a 5 night reservation. Upon entering the first room they assigned to us the entrance light didn't work. Further into the room the bed showed signs that someone had been laying on the bed, I opened to curtains to see that we were about 4 feet from the blank wall of the pool building. They gave us a new room.
We unpacked our clothes and opened the fridge, the knobs were missing. They said people steal the knobs. Really?? They brought us another fridge. I made a drink and sat in the chair. I Placed my drink on the orange table and it almost fell over. They replaced the table the next day.
Two days later I tried to iron a shirt. The ironing board collapsed. Another trip to the front desk. I got a new ironing board. Finally on Friday we were sight seeing in Louisville. When we returned our room had not been serviced.
I feel that the housekeepers should have found these problems. The head housekeeper and the hotel manager should conduct random inspections of the rooms. All of these conditions did not happen in one night just before I arrived. I never received an apology from the manager much less an offer to comp a room or award additional points.
The young man and woman at the front desk corrected all the problems. They even supplied clean towels went the room was not cleaned.

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Comfortable bed but would not stay again

By

2020 二月 12

club

Comfortable bed and great breakfast value but would not stay again because of a multitude of issues with the room. Chose this hotel was because it’s close proximity to family and we wanted our grandkids to be enjoy the pool. On arrival we were informed that the pool had been shut down by the health department and staff stated that the health department was going to come in on a Saturday to reopen the pool (which never happened). Had to switch rooms because of many maintenance issues and had problems with the new room. In the past our stays have been enjoyable with minor issues. Minor issues seem to be snowballing into bigger ones. I would not recommend this hotel. We are currently looking for another place to stay for our next family visit.

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Great breakfast but pool was closed

By

2020 二月 11

club

Took to long to get my reservation funds corrected but hey finally did a couple days later. I needed that money then though!

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Short get away

By

2020 二月 03

club

No longer we were at the hotel it was clean and quite. The only time we heard noise was when someone was leaving in the mornings and that was more just a door shutting.

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Exactly what you need

By

2020 一月 31

club

Service and facilities are exactly what you expect for a Holiday Inn Express. Clean and modern with a great breakfast buffet.

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Overnight stay

By

2020 一月 30

I was lied to about the pool being open when I called before I booked, then we get there after I pay I was told the pool was closed, so I wasted my money,

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Drake

By

2020 一月 30

club

Check in was quick and nice the lady at the desk was very nice and helpful. Room was clean and comfortable. Definitely will be going back!

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Roomy and Super Comfy Bed

By

2020 一月 30

It was my Birthday weekend and I turned it into a girl's night/weekend Party and I have some Loud friends we only had 1 noise complaint which is good for this group. The suite was spacious and comfortable oh but there isn't enough (table space- sitting) but we brought a card table and 4chairs with us so we made it happen. The room had coffee and maker in the room and there was one in the lobby with more choices so you could make a trip down there if you wanted something else myself am not a coffee drinker Hot chocolate was in lobby area. When we did go to bed omg the King was So comfortable and them Pillows smh I could of brought them home lol..The food was good I would recommend checking this Hotel out there was a few nick picks but No biggie's I'll rent there again!

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Comfortable bed, good service, good breakfast

By

2020 一月 27

Friendly staff, comfortable bed, good breakfast. The bathroom was not clean, dirt under the counter, toilet had pop stains from the previous guest, and the lotion looked used.

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Great place to stay

By

2020 一月 24

club

This was a great experience as it was quiet and we rested very well. The room was very clean and comfortable. The Breakfast was great each morning except for the wet scrambled eggs. They could cook the beacon a little more to make it crisp. I will always stay here when in the area.All the staff was more than helpful when making a request for something.Keep up the good work.

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