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Holiday Inn Express & Suites Downtown Ottawa East

235 King Edward Avenue , Ottawa, 安大略 K1N 7L8

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宾客评论
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89%
推荐此酒店

整体体验

4.4

基于 288 评论
89%
推荐此酒店

Ratings Breakdown

288评论

  • 5 星级
    180
  • 4 星级
    69
  • 3 星级
    16
  • 2 星级
    12
  • 1 星级
    11

Quick stay before Tremblant

By

2020 八月 13

Good stay with friendly staff and clean rooms. Missed the hot cinnamon rolls but that’s understandable during Covid. Close to attractions and restaurants were a short drive. I work in mental health and addiction so the surrounding area was not a concern to me. Enjoyable stay and nothing to complain about.

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Not a happy experience

By

2020 八月 12

Awaken at 4 am because of a smoker setting off the fire alarm. Hotel was evacuated, all outside together during Covid. Someone in security “Could have went to the room and found out what was going on!” Don’t think there was any security whatsoever.
Location...well...homeless area ...seeing poop next to building with old clothing next to it didn’t make this any better.
Not allowed Visa Gift card 100 dollar for Ottawa visit...I had to book two days ahead...points don’t count even though I purchased...not very good ...website never mentioned these details.

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Great hotel

By

2020 八月 12

During our 3 day stay in Ottawa, we had an amazing stay at this hotel. Such big, clean and comfortable rooms, and very friendly staff. The only small downside to this location is that it is located across from a homeless shelter. But not negative at all, as we could drive literally 2 minutes away and park at the city hall parking lot for free.
My heart just ached for the homeless people, but in hindsight maybe a reminder of how blessed we are.

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Clean and great service

By

2020 八月 12

During this time, cleanliness and sanitation is what people are looking. Rooms are clean and services are great. It would be best to have a variety of packed breakfast especially for people staying for long but it is still ok. Looking forward to staying there once again.

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Clean hotel comfortable beds nice view

By

2020 八月 12

club

We had a pleasant stay at the hotel which was the long weekend after Covid, the front desk staff was helpfull although they were short staff and it was a busy weekend.Even the housekeeping staff was accommodating too for our request.

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Great hotel, bad location.

By

2020 八月 09

The hotel is new, modern, and clean. Unfortunately it is located in an area adjacent to two homeless shelters. Would not recommend for families with young children.

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Proche du centre ville

By

2020 八月 08

Proche du centre ville, mesure COVID appliquée , parking à payer

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Great comfort. Surrounding area not so much

By

2020 八月 08

club

Hotel was ok. good room good bathroom. Location a little problematic since across street is a center for helping the street people. i can see them going through garbage and made me nervous when we wanted to walk to byward market.

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5 out of 5 star hotel!

By

2020 八月 08

Upon early arrival a staff member at the front desk named Clive was dealing with an irritated customer regarding her being overcharged for her stay. Clive was extremely patient and a good listener because he was able to solve the problem in a professional, timely and polite manner. The layout and design of the 2 queen bed room was great especially the addition of the bench and coat hooks.

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Good location but poor room and service

By

2020 八月 06

- Able to walk to the interesting places such as market or parliament etc.
- No bathroom fan: frosted on glass and bad smell after you defecate
- No limit people to use the elevator during covid-19 pandemic
- Poor breakfast
- Incorrect charge for the room

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Déception !

By

2020 八月 06

Piscine non accessible, le site pourtant mentionnait accessible !
Le petit-déjeuner étaient médiocre: jus de pomme d’hôpital, bagel sans possibilité de faire griller, barre granola et muffin sec sans possibilité de faire de choix. Sac brun à prendre à la réception !
Beaucoup de gaspillage et ça ne valait pas du tout la peine!

J’ai voulu ajouter 1 nuit à mon séjour pour obtenir le 100 $ de crédit visa de Ottawa tourisme mais l’employé à refuser. Très déçu, nous sommes donc resté qu’une seule nuit !

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Good property near downtown

By

2020 八月 05

Overall stay was good nice staff, big widow, clean room and bathroom, cozy bed

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