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Holiday Inn Express & Suites Burlington - Mount Holly

18西方的驱动器 , Westampton郡, 新泽西州 08060

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
76%
推荐此酒店

整体体验

4

基于 849 评论
76%
推荐此酒店

Ratings Breakdown

849评论

  • 5 星级
    461
  • 4 星级
    150
  • 3 星级
    106
  • 2 星级
    68
  • 1 星级
    64

Less than expected

By

2022 四月 29

When I booked this room on my IHG app…it indicated that rooms and lobby recently newly renovated. The lobby area was very nice…..but the room I received was very old and tired. We had a late check in and immediately went to dinner. After returning from dinner realized that TV did not work (only one Chanel and chanel up/down button did not work. It was too late to request room change. Later in evening discovered that the toilet constantly ran and flapper valve would not set. I finally turned off feeder valve. I mentioned these issues at checkout and desk agent quite indignant?

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Awful Smell

By

2022 四月 29

club

This hotel met my expectations in most areas. The main problem was the smell. The room smelled horrible. I don't know what was causing the awful odor, but I hope this was a one time problem. If I had not been so exhausted when I arrived at close to midnight I would have not been able to stand it. Also, there were overflowing trash cans and plates of food by the trash cans in the hallway.

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A Come-Down

By

2022 三月 29

Over the past year or so, we'd had three stays at this property, and they were altogether comfortable. This time, sadly, we were disappointed.
The room was dark, dark, dark, even with all the small fixtures turned on. Too dark to read. (We don't watch TV.)
The thermostat in the heat/cool unit was faulty. Several times in the night, when too hot, we shut it off. When too cold, turned it on again.
Desk personnel were friendly and caring throughout.
A note to IHG: Continued use of "Hang on! I'm busy!" placards for "Do not disturb" continues to be offensive to adults, and it doesn't reflect well on these properties.
A special note: Nearby Burlington is one of the most picturesque and interesting small cities in the USA. Instead of hanging fake art on the walls here, you'd make stays more memorable with city and river scenes.

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Not my favorite Holiday Inn Express

By

2022 一月 15

I've stayed here a couple of times for business and it continues to be a poor experience. I would never choose to stay here, but my company puts me here. The WiFi never works. And when you go to the front desk they're unable to help so you have to call an 800 number. The front desk staff even told me it's not just me, that it happens with a lot of people with MacBooks. In addition, every time a door closes you hear it. And to top things off, my TV didn't work.

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Less than mediocre

By

2021 十二月 13

club

Hotel no longer looks like the pictures. It’s bearable if you’re staying for just a night. Other than that, NOT WORTH THE PRICE.

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Great stay

By

2021 十二月 12

club

Awesome stay, beautiful hotel, helped out after a long day of driving

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Good people

By

2021 十二月 11

platinumelite

Stayed at this location previously and they really do care about the Customer Service there throughout the Virus and was pleased to see the same Staff

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Great stay

By

2021 十二月 08

Front desk staff was very helpful, check-in was a breeze and the room was comfortable.

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Good stay

By

2021 十二月 06

club

I was visiting family. The room was clean and the staff helpful. I was surprised that the breakfast offerings were plentiful as some hotels have opted to remain grab-and-go. The hot offerings could have been warmer (to avoid sickness), but there were cold and hot cereals and pastries offered as well. Quiet place.

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Great, attentive staff willing to resolve issues.

By

2021 十一月 27

club

Good friendly staff, rooms subpar in cleanliness, lady bugs, mold, water damage, plumbing issues.

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Comfortable bed

By

2021 十一月 20

club

Great location and value, staff and customers not abiding by the sign that states masks are required!

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Major mold

By

2021 十一月 09

Ceiling full of mold, room extremely damp. Smelled very musty and moldy

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