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Holiday Inn Express & Suites Boston - Cambridge

250 Monsignor O'Brien Highway , Cambridge, Massachusetts 02141

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement

Impression générale

4,4

en fonction de 1212 avis
90%
Recommander cet établissement

Ratings Breakdown

1212avis

  • 5 Étoiles
    729
  • 4 Étoiles
    329
  • 3 Étoiles
    86
  • 2 Étoiles
    41
  • 1 Étoiles
    27

Positive stay

By

novembre 29, 2020

platinumelite

Clean hotel, very convenient to a ot of places. The staff is also great.

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Excellent Stay

By

novembre 22, 2020

club

The hotel appears to have been recently renovated. The mattress was so comfortable and the sheets and pillows were so soft. The room is large and appointed with a big tv, Keurig, small refrigerator, microwave, couch, coffee table and a desk. As well as a closet, ironing board, and a safe. The breakfast had many hot and cold choices as well. Ample parking, and everything was so clean. Loved the bathroom soap and shampoo/conditioner.

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Great Staff and services!

By

novembre 05, 2020

club

I enjoyed my stay here, all the staff members were very helpful and was able to assist us when we needed their help. They gave us masks and toiletries if needed.

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Service

By

novembre 03, 2020

platinumelite

The staff at the hotel were wonderful. We had to stay for an extended periodic time for my husband to receive treatment at Mass General. It was very convenient to the hospital. The room was extremely comfortable and clean. The entire staff there were very kind and efficient. The only issue we had was the parking on some weekends. Not enough spaces and very crowded. Someone hit our car door because of the small spaces (and being inconsiderate) . I would however, definetely recommend this hotel.

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Great customer service wonderful stay

By

novembre 03, 2020

I always enjoy my stay at this hotel, staff and manager provide wonderful customer service.
Always get opportunities to rest and focus on work as needed.
Location is convenient for general travel by car if familiar with surrounding areas.
But even by foot , you have great option of grocery store star market and a number of eatery , delivery food choices .
You also have both the CambridgeSide Galleria and The new Assembly row shopping centers

HOLIDAY INN EXPRESS on monsiqnor on Brian hwy is one of the best hotels stays experience I always enjoy and will recommend this Hotel to everyone

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Long Stay

By

novembre 01, 2020

club

The front desk staff are exceptional. This would also include the maintenance staff as well as the cleaning crew.

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The Cambridge - Boston Inn

By

octobre 28, 2020

platinumelite

The staff at this Inn are genuinely interested in making your stay comfortable. They are always helpful and caring which makes things all the more relaxing especially when you are on a business trip.

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Easy and convenient

By

octobre 22, 2020

platinumelite

Friendly and helpful staffing comfortable and clean rooms

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Traveling for work, stay here.

By

octobre 19, 2020

club

Traveling for work and I always want an easy quick hotel find and HIE always has nice places like this one. Clean, easy to get to and had breakfast. Perfect.

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Amazing!

By

octobre 15, 2020

I had an amazing stay. We had to book a room last minute, we paid a great price for a last minute booking, decent area near food and stores to shop. The staff is super friendly and everything was clean. The one thing I would change is the parking. Obviously, there isn’t much that can be done due to the area but there isn’t enough parking on location. It was great that they had back up around the corner so it wasn’t too much of a big deal but I am not from this area and was a little concerned about my car being far. Overall my stay was amazing and next time I’m in Boston I would gladly book here.

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Home away from home!

By

octobre 14, 2020

The manager and staff at this location are professionals! I needed two rooms for atleast 3 nights each, with the possibility of extending the stay by a couple of nights, for each room. We ended up utilizing 1 room for 5 nights and another for 6 nights. Brian (manager) and his staff were more than helpful and flexible with anything we needed. We negotiated and re-negotiated a discounted rate for the extended stay and we finalized the cost/night at a very reasonable price point. As if this wasn't enough, they surprised as further by sending a very thoughtful greeting card and a plush toy for our new born baby! This hotel is the perfect example of "a home away from home".

P/S: IHG Corporate, please recognize this hotel location and it's staff for offering top notch service in the Boston area. Also, one of the elevators malfunctioned and exhibited a delayed door opening at every floor (when you are inside the elevator). Please authorize funds to service both elevators and replace, if necessary. A little TLC towards the elevators will go a long way! Thank you!

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Very clean hotel with comfortable beds and excellent service.

By

octobre 14, 2020

club

We were impressed with the size of the room. The beds and comforter were very nice and cozy. We were so glad that a hotel breakfast was available and served by a staff member only with gloves. With two members of my family with gluten allergies, the omelets and sausage were perfect. With COVID 19 most places give you brown bag package breakfast and almost everything is not gluten free. This was a pleasant surprise. The front desk clerks were very professional and accommodating.

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