 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Comfortable bed and great service
ByArcher
10 December 2020
Polite friendly service, clean rooms and good food
Albany 2020
Byprima donna
09 December 2020
the room was clean and comfortable. The staff was great. overall the whole hotel was very clean. We felt safe staying here.
Good Stay
ByFilousmc
01 December 2020
Hotel offers comfortable beds and is close to the airport.
One night stay
Bylily
23 November 2020
Staff was very pleasant. The women that was handling the breakfast was wonderful, very pleasant!
Comfy beds/pillows, amenities galore
BySheb
16 November 2020
Nothing bad to say. Fast, friendly check in. A clean, comfortable, spacious room with everything I wanted and needed. Perfect location. Can't wait to stay again!
Nice staff even nicer beds
ByBrando77
14 November 2020
Like the hotel and it’s location. The most comfortable beds. Would recommend Holiday Inn to anyone traveling a lot.
Clean comfortable room
ByTimk
27 October 2020
Clean comfortable room, I'm not a fan of the small bathroom with the sink in the bedroom though. We were told that due to Covid guidelines, no one would enter our room unless we requested service or maintenance. Yet while I was working in the room, I had someone open the door and attempt to enter the room on three different occasions! Either you follow your guidelines or don't have them!!
Good experience overall
ByAlbanyguests
27 October 2020
Room was definitely clean and bathroom looked very clean. Garbage was around the hallways but was cleaned up not too long after. Scanner didnt work when we needed to use it even though a scanner/printer were available. That should be fixed.
Quiet room
BySteve
23 October 2020
Comfortable quiet room lots of local restaurant choices within walking distance.
Big miss on cleanliness
ByJess
21 October 2020
Dirty dirty dirty. Stains on bedding, bugs in fridge, nasty fingerprints on TV, visible grease on desk
Visit
BySaint Nick
20 October 2020
Overall a good stay. Two associates in the morning to handle the checkout and coffee service aspect would have provided a smoother exit.
Unacceptable
ByRogagu350
15 October 2020
Big fan of holiday inn but this one not so much. Unprofessional front desk personnel. Room had spider webs and a spider in the bathroom. The bed wasn’t done right. Overall room was small and outdated. My view was the rooftop of an adjacent building. The breakfast was small and for some weird reason the front desk guy was pouring coffee for everybody and weird thing he was not wearing a mask or gloves. Disgusting!