 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Judith
ByJudith
25 December 2019
This was the best weekend ever, my family and had enjoyable stay, everything was great, we will be coming back
Great stay with a much welcomed breakfast in the morning.
ByRich79
18 December 2019
My wife and I were in town Christmas Shopping and thoroughly enjoyed our overnight stay to rest up and continue home in the morning. The complimentary breakfast was a very welcome addition to our departure. Very much reccomend this hotel.
Night Clerk Had a Bad Day!
ByKenny1829
17 December 2019
Upon arrival, front desk person was extremely rude, acted like he hated his job. I walked in and said Hi, how are you. He just looked at me and said “Checking-In”? He then answered a phone call and instead of placing the caller on hold, he finished the entire phone call with me standing there. He pointed to areas to sign instead of speaking to me. He did not recognize my Spire Elite status. I asked for late check-out but he did not pass it on to the day shift so the maid was knocking on the door right at 11:05 Am. The front desk then called and asked when I was checking out. I told them I asked for late check out and she apologized and said she wasn’t advised by the night clerk. We have stayed at this hotel several times in the past and it’s always been nice. I think the night clerk should be reminded about proper customer service so the hotel doesn’t suffer from people going elsewhere.
Nice hotel for the money
ByMike
16 December 2019
Hotel located in perfect area. Close to restaurants, hoghway and airport.
Service at hotel was perfect. Hotel employees were very friendly.
Hotel price was a good value
Oh and i especially love the chocolate chip cookies left out at night.
A good nights sleep
ByVAFC
14 December 2019
The hotel was clean, quiet and the staff were friendly and courteous. The TV and internet services were very good.
Amazing staff and great facility
ByJsf43
14 December 2019
I stay at many hotels for work most of my stays at hotels are not memorable but this past stay was different. Check in was easy, nice rooms, and friendly staff. Without my knowledge I left my favorite hat behind and was so glad tour staff called me and made a great effort so that I could retrieve my hat.
I’ll be staying here again
Thanksgiving
ByMark
11 December 2019
On our way back from Rochester NY to our home in NH.
Nice hotel
ByCodwell
11 December 2019
Great hotel, decently priced. Nice staff and great amenities. I was a little sad to see they remodeled only because I stayed at the same hotel as a kid all the time and there used to be an arcade lol. But the remodel was done well and is clean and modern looking and well put together.
Great experiance
ByFast Eddie
11 December 2019
Out side of poor weather conditions(snow),
everything else was perfect.
Comfort
ByRobby
11 December 2019
There was plenty pillows,and blankets ,put had no radio in room,everything else was very nice,,,room service did bed everyday ,and made sure we had towels,,,should have water for coffee,or tea ,that would have been nice
Lit très confortable devrions pouvoir acheter vos oreillers
ByPerso
11 December 2019
Excellent devrions pouvoir se procurer vos oreillers
Great place to stay.
ByOtoole01
11 December 2019
Very quiet hotel to stay in .. We had a room by elevator. never heard it. Compared to most hotels.