Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile

Holiday Inn Express & Suites Cleveland Northwest

4355 Holiday Inn Express Way , Cleveland, Tennessee 37312

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1077 reviews
93%
Recommend This Property

Ratings Breakdown

1077reviews

  • 5 Stars
    831
  • 4 Stars
    141
  • 3 Stars
    48
  • 2 Stars
    27
  • 1 Stars
    30

Great service and super clean room

By

17 November 2019

club

Thank you for your great service and super clean room. I arrived late, but everything and everyone was great. I wish I could stay longer but I had to run...:)

Outstanding check in and check out friendly staff

Read More
Read Less

HIE Cleveland Tennessee

By

17 November 2019

This hotel is right next to the Interstate, yet it was very quiet in my room and I slept like the dead..

Read More
Read Less

Room great except for suite pullout bed

By

14 November 2019

club

The room was perfect with the exception of the suite pullout bed. I would recommend this place for other families, as everything else is great! The rooms are spotless, food is great, and coffee is always hot and ready. The regular room beds are great too.

Read More
Read Less

Best HI Express I've ever stayed in.

By

13 November 2019

club

We stayed in three different HI Express Hotels in East Tennessee and North Carolina on this business/vacation trip. This one is by far the best, a little pricey, but deemed worth the extra cost. The breakfast was especially a standout!

Read More
Read Less

CEO

By

13 November 2019

club

Your survey is too long I don’t have time for this. I won’t be taking another survey because of it.

Read More
Read Less

Best stay ever

By

11 November 2019

club

I felt so welcomed and at home. The staff was great. The room was clean, and the food was great.

Read More
Read Less

price

By

11 November 2019

club

I felt I did not get a good room rate. This stay was the most expensive in several years . I asked for a better rate for being a member and I also have triple A, the girl working the front desk was not very helpful. I don't think she had been working there very long.

Read More
Read Less

Awesome quiet comfort, and hospitality

By

09 November 2019

This hotel in comparison to another in the area was spectacular. The rooms were clean, quiet and beds were comfortable. Breakfast in the morning was delicious and they even had a pancake machine. We were met by super sweet front desk staff Cory and Sam who recommended fun places to visit and good places to eat while we were there. My only regret is that we didn’t elect to stay there for our whole 5 day stay

Read More
Read Less

Weekend stay

By

06 November 2019

The HI Express has been the most consistent hotel stay in all my travels. always a great staff and reliable amenities.

Read More
Read Less

Staying in Cleveland TN

By

05 November 2019

Very nice and helpful staff. A all around pleasant experience, I recommend this hotel to all business travelers.

Read More
Read Less

Nice Property to stay

By

04 November 2019

platinumelite

Friendly Staff and comfortable nights’ rest. Good breakfast selection consider staying at this property.

Read More
Read Less

Good stay

By

01 November 2019

club

This hotel is clean, the bed is comfortable, and the breakfast was sufficient. I recommend this hotel.

Read More
Read Less