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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 602 reviews
93%
Recommend This Property

Ratings Breakdown

602reviews

  • 5 Stars
    457
  • 4 Stars
    79
  • 3 Stars
    31
  • 2 Stars
    15
  • 1 Stars
    20

Pool open early

By

19 July 2017

club

After a long drive they opened the pool to a baptism at 7 am and then there was a pool party that followed. Desk clerk explained that management allowed and he did nothing. Very loud and a lot of complaints.

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Great place to stay

By

18 July 2017

Wonderful hotel, close to everything! Friendly staff, great rooms!

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bathrooms

By

18 July 2017

club

Everything was great bathroom however was full of hair from previous guests on the floor and in the shower.

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Momnme....

By

15 July 2017

I was very satisfied with this hotel. It was extremely clean and beds were comfortable. Staff was friendly and helpful. Breakfast bar was well stocked with a nice variety of food choices including biscuits and gravy and awesome cinnamon rolls. Would stay here again.

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Great Place!

By

14 July 2017

Fantastic experience! A great place to stay and I will return when in the area.

Thanks

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pool

By

13 July 2017

club

tons of long hair floating in pool..kept sticking to all of us..told front desk

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Cleveland

By

13 July 2017

Nice hotel I would recommend for any staying in the Cleveland area

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Very clean and conveniently located.

By

11 July 2017

platinumelite

Nice place to stay if you're in the area to go river rafting.

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Bed and linens were not up to expectations

By

04 July 2017

Service and cleanliness were great but bed sagged in the middle, sheets were nappy and felt old same as the quilt or comfort.

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Great accomodations and staff

By

02 July 2017

club

Outstanding experience overall @ the Holiday Inn Express in Cleveland, TN! The only negative was the internet connection not working...sure that it will corrected...did not affect my stay this time.

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Very Clean and Everything was Excellent

By

01 July 2017

The check in was fast and the Hostess was AWESOME! She was very polite and attentive to our needs , which was very few ! We Loved the cleanliness of the rooms and how well stocked everything was. It felt very comfortable and we were traveling with 3 kids, everyone was happy and rested well. Will definately stay here again. Worth the money and no fear of a bad or dirty room, put your fears to rest...this is the best hotel to stay in overall and the Breakfast was GREAT and well stocked with plenty of variety! no need to go to a restaurant outside the hotel.

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Service and Comfort All the way !

By

29 June 2017

This has been the best place, I have stayed at in a long time.
Rooms were very clean and the service was top notch.

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