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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 568 reviews
93%
Recommend This Property

Ratings Breakdown

568reviews

  • 5 Stars
    430
  • 4 Stars
    75
  • 3 Stars
    29
  • 2 Stars
    15
  • 1 Stars
    19

Great Hotel

By

May 28, 2017

club

First time in over 50 years of travel ever had the owner of hotel stop by breakfast table an introduce himself an check on our travel an if everything was ok

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Hotel Stay

By

May 28, 2017

club

Was travelling for visit to hometown. Was able to book hotel online with ease. Found the hotel to be comfortable and convenient.

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Everything i expected!

By

May 26, 2017

I travel a lot for work so i look for affordability, comfort and cleanlines in my travels. I received all this at my stay in Cleveland and will certainly be back!

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Good sleep and food.

By

May 24, 2017

A little pricey in my opinion and was not able to get my discount when registering.

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Great stay

By

May 22, 2017

We stay at this hotel frequently. We always are treated like they want us to return. Like the majority of HI Express rooms, the overall room lighting good be improved. On this stay cleaning crew did not replenish drinking cups.

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business trip

By

May 22, 2017

platinumelite

very comfortable and clean. I have used multiple times with the same result. I plan to continue to use.

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Will stay again

By

May 22, 2017

club

Clean hotel, friendly staff and close on the interstate.

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Staff

By

May 17, 2017

Very friendly staff

Everyone was Very friendly and customer focused.

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Non friendly

By

May 14, 2017

Poor service. Hotel stay was awful arrived at 9pm was really tired from 8 hour drive missing remote from our room. The next morning we approached staff for a remote and we were treated as if we stole it

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Hotel nuevo, excede nivel de la cadena

By

May 12, 2017

Aunque mi estancia fue corta desde el primer momento recibí muy buena atención, la habitación fue perfecta; limpia, amplia, cómoda y relajante
Definitivamente supera el estandar de la cadena

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Great hotel

By

May 11, 2017

club

Great hotel, friendly staff, well maintained. Easy accessibility on and off the property.

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Convenient

By

May 10, 2017

Nice hotel. Comfortable rooms. Basic breakfast. Wish there was gluten free options.

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