Rated 4.2 out of 5 by 529
Rated 3.0 out of 5.0 by Samuel 123@ Renovations
Unfortunately we were not told in advance there are renovations being carried out to the breakfast/dining area.As a result no dinner menu was offered and as there was a coach party in from Germany it meant the temporary breKfast rooms were full and we could not find a seat so had to queue.Not at all satisfactory.
May 1, 2015
Rated 4.0 out of 5.0 by Missis31 Comfortable bed and good service
Everything you would require for an overnight stay prior to taking Le Shuttle.
Breakfast choices could have been better and the hot food provided was coolish!
April 29, 2015
Rated 4.0 out of 5.0 by Mark M C Channel Hopping
Great location only a few minutes from channel tunnel. Modern and clean and very nice front office staff. Pillows could have been more comfortable.
April 28, 2015
Rated 5.0 out of 5.0 by aljp Fantastic food option.
We've stopped here a few times on our way to Europe and whilst staff have always been great and very friendly food choice was never brilliant in the bar/restaurant. They now offer several take-away menus which you can eat in the restaurant, we had the chinese which was a great start to our journey.
Good that this hotel is following the model we have become used to in Italy etc.
April 27, 2015
Rated 4.0 out of 5.0 by Dogsshouldstayfree Good value but excessive charge for dog
Great location close to tunnel and good value except for charging an extra £15 for the dog which is excessive. Maybe a reduced charge for IHA members - the membership didn't seem to make any difference to the overall price or offering. On check out the desk wasn't manned and we had to go and find someone from the breakfast room to check us out. Overall good and I will stay again.
April 26, 2015
Rated 4.0 out of 5.0 by 12700 Very convenient for the tunnel
As always, this was an ideal location for an early-morning start.
April 26, 2015
Rated 5.0 out of 5.0 by Maz449 Excellent Hotel
Ideal position for Le Shuttle only minutes away. Lovely hotel exceeded expectations.
April 25, 2015
Rated 4.0 out of 5.0 by Kenneebee Just what we needed except breakfast.
My wife and I were looking for a stay and park hotel the night before picking up a weeks Tour that was taking us to the WW1 battlefields. The HI express at Folkestone fit our requirements and met our requirements to a good standard with the exception of breakfast / meals.
I understand that it is an "Express " hotel and therefore the meal choice is not perhaps a priority but whatever is on offer should be of good quality.
We were both disappointed with our evening meal. Whilst the portions were generous and was served piping hot by a very polite gentleman..the fish and chips were bland and tasteless.
About breakfast, well; cereal choice, breads and toast were reasonable BUT my biggest gripe of all was the cooked option. Again I accept limited choice but there is NO excuse to serve sausages of such poor quality..basically meat paste with a few herbs and ruined scrambled eggs which I suspect are reconstituted not fresh.... Sort this and you'd have a 9 all round.
April 24, 2015