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Holiday Inn Express & Suites Boston - Marlboro

121 Coolidge Street , Hudson, Massachusetts 01749

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 633 reviews
94%
Recommend This Property

Ratings Breakdown

633reviews

  • 5 Stars
    416
  • 4 Stars
    155
  • 3 Stars
    31
  • 2 Stars
    16
  • 1 Stars
    15

Quiet and clean

By

16 November 2019

club

Found this hotel at the end of a long day driving. Very clean and quiet room. Lots of space in the room. The front staff was very helpful and made the checkin very quick and easy. The staff at the breakfast in the morning had the dining area set up neatly and they were very attentive to the guest to make their meal experience pleasant.

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hockey 2019

By

12 November 2019

club

Overall not a bad stay. The hotel looked remodeled and clean in the lobby and the rooms. Mattress was very uncomfortable soft and soggy on one side kinda firm on the other side. The in room USB ports had 4 only two worked looked pushed in from previous guest mentioned to the front desk was not fixed. Toilet paper was missing even after housekeeping visited. Breakfast was good pancake machine awesome. Egg were brown probably cooked to long in the bag. Saturday no cinnamon rolls yes on Sunday. Staff was friendly no issues there. I would stay here again.

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Hockey 2019

By

12 November 2019

club

Mattress was two soft and was different firmness on both sides. after housekeeping had been there no toilet paper was stocked. Breakfast was good . Hotel looked good clean and updated. Having the housekeepers using the same elevator slows things way down some times. having the new bulk soaps in the shower not bad. biggest disappointing was that room has 4 USB ports to plug in our phones only 2 worked. previous guest had broken them they were pushed in and you could not use them. told front desk no resolution during my stay

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Employees

By

08 November 2019

club

Two people stand out.
Bob was very helpful during the planning and kept me updated on my group registrations.
Stephanie at the front fest was most helpful and friendly throughout my stay and went out of her way.

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Easy location

By

31 October 2019

club

Easy on off from highway. Comfortable beds and pillows

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Clean affordable hotel

By

29 October 2019

Very happy with our stay at this Holiday Inn Express. Greeted as soon as we walked in door. Very clean environment. Good breakfast area and staff. Will definitely stay there again.

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No the level of service i expect

By

23 October 2019

club

I stay at a number of Holiday Inn Express locations throughout the year. This location was below my expectations. To start with the elevator was out of order when we checked in on 10/16/2019 and was still out of order when we checked out on 10/19/19. This meant we had to carry the luggage up the steps to get to our room on the 2nd floor. Every time we went in and out of the hotel we had to use the steps. Then on the 2nd morning we were there we got out of bed to shower and there was no hot water. So, no shower to start the day. The breakfast food was adequate but the orange juice machine was out of order the whole time we were there. So, no orange juice for breakfast. The staff was not overly concerned about any of this when they were told. No offer for a discount or gift certificate for the inconvenience. Also, the staff was not overly friendly. Over all this location was below par.

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Holiday inn Express

By

23 October 2019

club

Good quality. Very convenient. Quiet spacious room.

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Great hotel

By

23 October 2019

Conveniently located. Great service. Family friendly. Beautifully renovated. I highly reccomend this hotel.

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Was great for the one night I spent there

By

22 October 2019

club

The hotel was clean and the rooms appeared to be newly renovated. Breakfast selection was good. bathroom was clean and the shower had good water pressure.

Overall I would highly recommend.

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Overnight Business Stay

By

20 October 2019

Booked the room last minute. Comfortable and internet was very good.

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Best place to be

By

16 October 2019

club

I had a nice time with my family at the facility, we had good services, clean rooms, delicious breakfast, the place is clean and stuffs are very welcoming. The elevator was not working I have no idea for how long but other than that the place is very worth the money I paid for. Late check out was given kindly without complaint. So I love the place and the people working there.

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