 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
|
quiet stay
Byclarets56
17 May 2022
great location ,poty they can not get discount for parking closer to hotel but overall recommend
Just right
ByJlgriff 1966
06 May 2022
We had an amazing stay at the holiday inn Albert dock ,the staff where really pleasant and helpful.The room was lovely and clean and comfortable.If anything the only problem was the car park which is a walk away .
perfect location
ByJoffers
03 May 2022
This was the perfect location for a concert at the M&S Bank Arena especially as I cannot walk as far as I used to. The internal corridors were huge and spacious as it used to be a sugar mill. The breakfast, which was included in the price, was perfect. An excellent choice and well served. If we are going to stay in Liverpool again this would be the ideal choice.
Great staff and location
ByCreativeLeadership
03 April 2022
A proper Liverpool welcome from the cheery staff at this hotel. Loved the way the old building has been converted and we were delighted that the location was perfect for concerts at the Arena next door.
Our only gripe was how expensive the parking was as there was no discount for the spaces outside the hotel, only for a horrible underground place 10 minutes walk away.
A good experience
ByGibbo73
10 March 2022
We as a family now default to the holiday inn express due to its location, excellent rooms, friendly staff and sometimes the rate we can get.
If your looking for a reasonable hotel that is suitable for a family then I would recommend this hotel.
Top marks to staff and our experience
Creaky room
ByAWM49
08 March 2022
My biggest complaint is the creeky floorboards at the hotel. I could hear everyone walking about above me and if I had stayed with a companion they would have heard me every time I visited the restroom. The rooms were clean, WiFi good and spacious, everything worked except the HDMI port on the TV. Breakfast was hot but limited no fried eggs or hash browns for example, and the fruit juices were the concentrated kind from a dispenser. A free snack and drink was given to me an an IHG gold member. Finally the back door (dockside entrance) is locked 24/7 without a keycard forcing me to walk around with luggage.
Holiday Inn Express Liverpool Albert Docks
ByKarl K
21 December 2021
Really enjoyed my stay here. Just an all round good experience. I'd give the hotel 10/10. The only negative is the car parking cost. This is not the Holiday Inn's fault as it's not their car park, but it cost me £20 to park overnight.
Just a chill two days
ByLes 1
18 December 2021
we came to the hotel for a chill two days done a bit of shopping , had a few drinks a couple of meals though really as I said mainly to get away and relax .
Business Stay
ByCraig
14 December 2021
Great hotel. Parking disappointing and expensive. The staff are really helpful and welcoming and there are many places to eat out within walking distance.
Enjoyable stay
ByClaire
07 December 2021
Lovely view and enjoyable stay. Bed a little uncomfortable but didn't detract from the visit. Lovely to get up for morning stroll around the pier head and a stones throw away from the town centre.
Excellent hotel
ByJenny
06 December 2021
Great location. Staff very helpful and pleasant.
Comfy bed and good standard of cleanliness.
Good sized room.
Good quality fluffy towels.
Good choices for breakfast.
No bad points at all.
Comfy bed
ByNic nic
02 December 2021
The hotel and room were very clean, the cooked breakfast and cereals etc were very well cooked and in plentiful supply and the staff were very helpful and welcoming