 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.5
95%
Recommend This Property
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Excellent Service as usual
ByPete61
18 September 2017
Excellent location and very friendly and helpful staff. The building is so full of character and the rooms are really nice with vaulted brick ceilings in this brilliantly restored 18th century dock warehouse.
Checkin and checkout very efficient and good breakfast to start the day well.
Nice time
ByDroogle
18 September 2017
Great view dockside and very friendly and helpful staff.
Great stay
ByKev17
16 September 2017
The hotel was clean and set within an impressive building overlooking the Albert Doc. Although right next to the water I did not hear any noise due to 2 sets of windows in the room, which contributed to a great nights sleep. There is a discounted multi-storey carpark about a minute or 2 walk away which was handy. The hotel is situated in an ideal location for restaurants and bars.
Great surroundings
ByCaptain America1210
15 September 2017
A great location in Liverpool and well worth a stay if you are visiting the city. Hotel is a lovely design, located within the old Albert Dock buildings and located close to everything
Great Hotel
Bydave246
14 September 2017
Have stayed here many times and always find the staff very helpful and friendly. The rooms are a good size and always clean. The included breakfast is very good. It's also in an excellent location for everything at the docks. The bed is not the most comfortable I've slept in but then again I'm used to a memory foam mattress.
From Wales xxx
ByChris 23
13 September 2017
Great time fab staff ,shame about no food service we would have really enjoy some sort of food when we arrived...
Soggiorno Albert Dock
ByNino
13 September 2017
Camera grandissima con vista stupenda sul Dock... grandi spazi a disposizione e posizione fantastica
Great location
ByLucya157
12 September 2017
Stayed for my first visit to Liverpool,location was excellent. Plenty of places to eat round the docks and only a short walk to shops.Hotel staff were really helpful,nothing seemed to much trouble. Breakfast was good with plenty of choices. Would definitely stay here again.
Nice location
ByJJG70
12 September 2017
Nice hotel and a great setting, a great use of an old building makes it all the better, overall other then maybe air con in the room you won't go wrong staying here.
Lovely stay in Liverpool
ByIanm
12 September 2017
The hotel has a great setting overlooking the Mersey and within walking distance of a great range of restaurants and pubs. The hotel staff were very friendly and helpful and breakfast was good quality and the buffet was kept well stocked. A lovely stay in a lovely city.
Perfect location for heritage and business
ByMorzinoi
11 September 2017
Stayed at this hotel for a three day conference at the nearby ACC. The location could not be better for Liverpool's best heritage attractions as it is located at the Albert Dock. Had a nice quiet room overlooking Albert Dock itself. Big long corridors help the quietness. Breakfast was good and, despite being a buffet, was always fresh. Unless arriving by car or taxi, be prepared to walk, not a bad thing, as public transport from the city centre and main line station is a 5 to 10 minute walk away from the hotel entrance.
Wonderful
ByMikeE
10 September 2017
Had a lovely night at Albert Dock. Hotel and staff great. Big shout out to Jan (House keeping) who kindly took the time to show me the different room choices. This lovely lady knew the hotel inside out and clearly loves her job! A credit to the hotel.
Reception were so friendly and let me change my room without hassle or fuss. Nothing wrong with first room, we just wanted to try a different style which had more of the dock character to it as we were viewing an apartment in the Dock the next day.