 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
|
Liverpool, Albert Dock
ByPaula
01 April 2020
We loved the room overlooking the Mersey....we were on the half marathon route too, nice and near the start.
All attractions near by....
Staff, helpful and friendly
We will be back.
good location
Bycraig 1999
24 March 2020
Great location, probably stayed on the worst night of the year as the country went into shutdown and at he same time the reception was in the middle of renovation works however the staff were fab, except from one who was very ignorant and rude and should not be on the reception. have stayed before and will again.
Wonderful staff. Look forwars to our next stay
ByLove Liverpool
22 March 2020
Well done to all your staff. Kathryn and Rose made our stay, nothing was too much for them from the moment we arrived to the moment we checked out.
Hotel was in perfect postion, room was great (including the view), lovely comfortable beds and very clean.
Friendly and attentive staff. Good setting
BySheila84
22 March 2020
A fair bit of upgrade work going on around the reception/dining area but the staff were very attentive and apologetic for the disruption. My preferred hotel when I visit the area
Spotless rooms
BySheldon
21 March 2020
The hotel room was spotless and really comfortable. Even though the hotel was undergoing a refurbishment we had no issues with noise. The staff were fantastic, really friendly and attentive and I would definitely recommend this hotel
Avoid 215/216
ByChan
15 March 2020
No hot water or working taps . Informed staff who could not resolve issue and only moved me to another room and this was the room with a jammed cold water tap!
Utterly thrilled
ByMaracas
11 March 2020
Honestly could not fault this hotel. Friendly staff, clean hotel and bright and clean rooms. Super location for the sights we wanted to visit and had booked. Fantastic value for money
Great stay
ByJane hair
11 March 2020
Great location with a nice clean room with a fabulous view over the Albert Dock . The staff were very friendly and helpful we had a problem with hot water but they did everything to try to rectify the problem . Breakfast was hot with a good selection of hot and cold and presented well tables cleaned away quickly. Parking worked well as I was traveling with two disabled people and we were able to park outside the hotel entrance. Would definitely use this hotel again
Liverpool Gem
ByBBQ54
10 March 2020
Was pleasantly surprised at the cleanliness of the hotel the breakfast was brilliant and we have stayed in many other more expensive hotels in Liverpool and this was the best and we will definitely be going back.
Great staff
ByROBBO
08 March 2020
They were all very polite and helpful be they reception,breakfast or cleaning staff this all made for a brilliant time away in Liverpool.
Wonderful stay
ByRecycledteenager
07 March 2020
My stay was, as always, excellent. Wonderful view from room especially at night with all the lights.
Albert dock
ByForcheli
04 March 2020
Excellent location and staff so friendly. This hotel is well run and well managed. Comfortable rooms and spacious corridors and public areas.