 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Great place
BySidney
14 April 2021
Really nice place to stay, good food, clean and exceptionally comfortable bed, friendly staff. Close to all amenities
one night only
ByPeter
12 April 2021
The rooms are of a good size and all amenities are in the room. The breakfast comes in a box and has to be eaten in your room, this is during Covid so any breakfast at all is welcome and it was quite good. Generally the room was clean the only down side was the toilet which still had the stains and free floating particulate from the previous guest
another great stay in our favourite UK hotel
Byviv welland
29 March 2021
This place never fails..lovely staff and lovely views of the Albert Dock and Liverpool skyline
Great hotel and staff!
ByKonnor
23 March 2021
What an absolute gem of a hotel, great location, great rooms and the staff were absolutely great!
A great stay for great value
ByGeorgie
17 March 2021
This is a great hotel, in a gorgeous location. Rooms are clean and comfortable. Mattress was perfect, providing a great night sleep. Will definitely visit again for leisure purposes once the country begins to return to normal.
Staff were amazing
BySpike
03 March 2021
Our Stay was made Comfortable and welcoming but the lovely staff nothing was too much
Thank you
2 night stay
ByThomo
03 March 2021
I was very pleased when i arrived, the staff allowed me to park in front of the hotel because of lack of residents. Reception staff were great, easy check-in and simple to order food and breakfast to be eaten in room.
The only downside was the room had a few really noisy floorboards which made me feel i was possibly disturbing neighbours when moving around the room at night. Overall experience was good.
Great staff
By0000
28 February 2021
Under the circumstances the hotel staff were brilliant. I felt safe and the bedroom was clean. The only problem I found was the room was very cold and that was with heat on high. Also bathroom was freezing.
During these times this is a well managed hotel
ByImNotJohn
23 February 2021
I think when we come out of Covid some things will be a lot slicker.
The staff here were so nice, really friendly and personable, and obviously short staffed.
The rooms have a funky feel to them, the architect has kept some of the original features so the room we stayed in had a curved brick ceiling. the only issue being that the room was a bit cold and the windows I suspect they have difficulty in keeping clean
Friendly
ByWoodster01
10 January 2021
Very friendly staff helpful hotel was clean and warm excellent location to visit the main attractions
Short trip
ByJayJay
08 January 2021
Decided to stay here for a quick overnighter.
Glad we did, as it was a great location for a short walk into the centre and excellent position on Albert Dock for a stroll taking in some interesting history....
Only problem was the limited access to stuff to do in the area because of covid-19 which I appreciate.....
Hotel itself is clean, very helpful and polite staff and great bedrooms....
Breakfast was nice, with the covid safety precautions set in place.
Will recommend,
Question is would we return..... Yes we would
Stay at HIE Liverpool
By
08 January 2021
Perfect location for me at Albert Dock, Liverpool. From arrival Helen looked after me and nothing was any trouble. Clean, smart and no major issues with room or service. Staff were great and breakfast fine. Maybe needed some Tea, Coffee and Water in room during Covid restrictions but that did not spoil my stay and would happily return