 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.5
95%
Recommend This Property
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Another Great Stay
ByGirly getaway
08 August 2016
Stayed at this hotel with girl friends 4 times, this time took my husband as on my return i am always telling him how much i enjoyed it. We had a wonderful double room overlooking the dock with big fluffy towels in the bathroom. The only gripe i would say is that they need another light over the mirror for us ladies to put make up on as the bathroom mirror was steamed up after my husband had his shower and shave, i would imagine in the winter it would be more difficult! The staff here are a friendly bunch and the waiting staff at breakfast time were quick to clean the tables. I love coming to Liverpool and i always stay at this hotel, its fabulous.
Comfortable bed but very stuffy room
Bysardan
07 August 2016
Bed and room was very clean and presentable highly recommended, but no air conditioning so room was very stuffy and woke very early due to deliveries as we had to have the window open.
Always a pleasure to come back
Bylennypane
05 August 2016
Almost everything was perfect.
Very nice, comfortable and quiet room.
Wonderful hotel staff.
The only complain is about breakfast. Poor in quality and choice. Even flatware wasn't very clean at times.
Great location and good service
ByMac Geordie
01 August 2016
The hotel is part of the Albert Dock and gives good access to local restaurants and bars, and is only a short walk to the town and attractions.
The reception staff were friendly and helpful. The room was clean and well kept, and the beds were comfortable. Parking at discount price is nearby and an easy walk to the hotel.
good all round hotel to stay in
Byslgil
29 July 2016
we have stayed at both HOLIDAY INN's in Liverpool and have always found them to be very good. We usually stay at the ALBERT dock one as it is so convenient.
Lovely area
Bygc76
28 July 2016
This is a good hotel in a great area it was quiet and the staff were very helpful.
Wonderful View
ByARMB
28 July 2016
A great stay down on Albert Dock. Wonderful building and great views from the room. Reception staff were really helpful and a lovely welcome was provided.
Value for money?
ByPhages
25 July 2016
Reception was ok and staff friendly but the carpets were dusty, not very cleaned and had stains on them. I stayed for 5 days and the bed sheets were never changed. One of the nights an alarm on a neighbouring property went off all night and I could not sleep. The ventilation upstairs was bad too.
great place to stay
Bydunkydoo
25 July 2016
Right in the middle of Albert Dock, hotel is a great old building, plenty of room inside, rooms all have great views. Hotel is well looked after with great staff. Rooms are comfortable, clean and quiet for a great nights sleep. Staff very helpful for things to do and see
great inner city hotel
Byrojo60
21 July 2016
To be honest we weren't really expecting much from a budget hotel but it was extremely good value and a lovely stay. Our room was large and very comfortable with an amazing view over the Albert Dock and the three graces in the background. The bathroom had plenty of white fluffy towels and a huge shower with good water pressure. The staff we encountered, being the reception and duty staff for breakfast were lovely and friendly and gave recommendations on where to eat for the evening, including discount vouchers for food and drink. The breakfast was lovely, including 3 hot choices, toast, warm pastries, warm bread rolls, jams, cereals, fruits, yoghurts, juices and hot drinks.
Would definitely stay again when we come back to Liverpool for a short stay.
Liverpool Albert Docks was great
ByJust12345678
18 July 2016
Hannah was great , great view, great room, very clean, great location, best Holiday Inn and Holiday Inn express we have stayed in
Albert Dock
Bygerald24063
18 July 2016
Excellent hotel facilities in Liverpool which was in a beautiful ambient relaxing setting in the heart of the City with easy access to the areas we needed to visit on a business