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Rated 4.5 out of 5 by 408 reviewers.
Rated 5.0 out of 5.0 by Liverpool Short Break Picked this hotel for its location and we were not disappointed. Came by train via Lime Street, walked to the hotel, no problem. Character of building has been retained making an interesting stay. Limited cooked choice at breakfast, but acceptable as included. Had to call reception one day as we had not been left any towels in our room. Waited an hour and had to call again. They then responded immediately. Great place to stay for all the sites, would go again. March 3, 2015
Rated 5.0 out of 5.0 by Overall experience Ideally situated this hotel ticks all the boxes. Except that is for the unimaginative breakfast. I hate those toasters!! Room overlooked the dock and provided a beautiful view over Liverpool. Very clean and comfortable. Bathroom clean with good shower. Bed comfortable and had a good nights sleep. March 1, 2015
Rated 3.0 out of 5.0 by Dissappointing Rooms double booked and little or no comfort from the reception staff - they just had to follow company procedures. Bed a standard double with uncomfortable mattress. No use for 2 large people. Breakfast ok but little variety. Location superb - why we chose this hotel. February 27, 2015
Rated 5.0 out of 5.0 by Enjoyable stay Excellent location, very nice room and great view. Very close to a number of restuarants and various attractions - overall a very nice stay February 26, 2015
Rated 5.0 out of 5.0 by Good base A good hotel for the city centre and all sights. The rooms were clean spacious and comfortable although there was some noise in the corridor outside as others guests walked by and in the room above - this would NOT deter me from staying again. The breakfast is more than adequate - we had read poor reviews but in truth there was a reasonable choice of cereal, juice, yoghurts pastries, muffins, croissants, toast, sausage, egg and beans. There was a variety of teas and coffee. You would have to be really fussy not to find something you'd like. February 25, 2015
Rated 5.0 out of 5.0 by Great for a holiday in the city... The hotel is in an excellent location and provides a superb base for any visit to Liverpool. The staff offered great care and support , breakfast was everything you would hope for/need and the room was clean and welcoming with a wonderful view across the Albert Dock and Liverpool Waterfront. Overall, this hotel is superb value for money and a place we love to stay at. February 25, 2015
Rated 5.0 out of 5.0 by a great place to stay best night sleep I have had in a hotel for a very long time. this hotel is the best I have stayed in over long years February 23, 2015
Rated 5.0 out of 5.0 by Excellent location The location of the hotel is excellent for all of the tourist attractions and the shopping centre. Our room on the 4th floor had great views over Albert Dock, was large and comfortable. The hotel staff were very friendly and helpful; but very over-stretched at breakfast. Parking is expensive (even with the hotel voucher) but only about 3-4 mins away from the hotel, and all parking in the area is expensive. Breakfast could be better; during busy times there were not enough tables, and the food choices were slow to be replenished. February 23, 2015
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