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Holiday Inn Express London - Wimbledon South

200 High Street Colliers Wood Wimbledon, London, SW19 2BH

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 1256 reviews
87%
Recommend This Property

Ratings Breakdown

1256reviews

  • 5 Stars
    576
  • 4 Stars
    423
  • 3 Stars
    137
  • 2 Stars
    65
  • 1 Stars
    55

Stay tarnished by initial problem with heating

By

19 November 2019

club

The first room I was allocated was freezing and despite putting the zircon to high nothing happened. I rang reception who told me it was a radiator that I needed to turn on. After a short search of the room it was clear there were not radiators! A second call, a different person and I was told that the heating was controlled from reception and he would turn it on. Half an our later still freezing. Duty manager then came and confirmed that is was freezing and eventually found me an alternative room. There after everything fine.

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Very welcoming hotel

By

13 November 2019

platinumelite

Very welcoming hotel, we were offered a nicely refurbished room. The breakfast is good for the price, although some additional variety of cooked items would be good (e.g. mushrooms, tomatoes).

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Great hotwl

By

12 November 2019

club

Great hotel, clean facilities and a lovely breakfast!!

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Servicio

By

10 November 2019

club

Comodidad y excelente desayuno ya que puedes elegir entre varias alternativas todas de clalidad

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2nov 2019 wimbledon

By

10 November 2019

club

Great stay, great facilties, great breakfast,comfortable room. A place to return for value for money. Good service

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Worst front desk customer service.

By

09 November 2019

Front desk during my stay was so rude to me and no sense of professionalism. Please train your staff more on this especially IGOR.

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Mrs

By

09 November 2019

club

Guest bed was very uncomfortable to sleep in the kids couldn't sleep in it .the room was abit small for a family of four

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Fire alarm that keeps tripping off for no reason

By

09 November 2019

platinumelite

I enjoyed my stay. One blot was the fire alarm system that keeps tripping off. I have used the same hotel four times this year because of its proximity to the train station but considering changing this because twice I have had my sleep disturbed by fire alarm system that kept tripping off. These were not planned fire drills, just something wrong with the wiring I suppose. How long does it take to fix such things. What would happen if a real fire happens and regular visitors like myself think "here goes the fire alarm tripping off again-...."

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ottimo rapporto qualità/prezzo

By

06 November 2019

Molto comodo per raggiungere il centro di Londra essendo proprio all'uscita della metropolitana.Ottima colazione con piene disponibilità per richieste senza glutine. Parte del personale parla italiano per avere anche i formazioni precise per come muoversi. Bagni puliti con bella doccia grande.Tutto bene

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Great Location

By

02 November 2019

Across from Colliers Wood tube station with a good pub at the side. Staff are excellent only downside are the beds are not comfortable at all

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Great location / Good food / Bad condition on facilities/rooms

By

30 October 2019

It was our 2nd stay in IHG Holiday Inn Express Wimbledon South, first in 2015, only my wife and I. We were impressed with the hotel at that time and that's why we come back in 2019, this time with the kids.
Unfortunately the impression was not the same like the first time. You can see that time passed over this hotel and in the last 4 years only few maintenance was done: carpets in the hallways were aged and with stains, doors not closing very well, windows the same and so on.

LIKE
The location: very close to Colliers Wood Underground station (less the 50m), plenty of places to eat and shop nearby.
The quality of the breakfast: food was fresh and plenty, but every day the same.
The staff: very polite and friendly

DISLIKE
The room: was small for 4 people, no dressing/storage for clothes, no refrigerator, no european power plugs, the door did not close very well (there was a gap between the door and the frame), window had a gap on the top and it was a little noisy from the traffic and drafty with the door not closing perfectly. The cleaning ladies did not refill the toilet paper and we had to ask twice at the reception
The bathroom: the water releasing buttons were very hard to press, the kids did not succeed to press not even once
The hallways: aged carpets with stains

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Business Trip

By

28 October 2019

club

On the whole a good experience however, I had no hot water at night.

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