Rated 4.0 out of 5 by 342
Rated 1.0 out of 5.0 by PhilN Shame about the desk staff
As a very regular user of IHG venues all over the world you expect some consistency... However on arrival I was told there was NO Parking available.... when I said that I had just witnessed someone leaving the car park the desk clerk became agitated and started to call me "sir" at the end of each sentence.. ( To be very clear here, I present as the person I am, a business woman, My ID including my IHG platinum membership card and credit card are all very much woman ) Whilst I may have a deep tone to my voice, I am a woman.. To be called "Sir" repeatedly , even after it was pointed out what he was saying, was very disconcerting and also very disrespectful. Add to this that he then asked me to return to my car so that he could open the car park door for me to "see" that it was full..... In essence I believe he was being obstructive.... or from what I later gleamed from other guests, he was holding out on parking spots so that later arriving guests would have a space ( maybe , and its just a suggestion, he had a "deal" going with them... as he never did actually open the door until it was forced upon him and then it was obvious that there were at least 4 or 5 spaces.. In fairness he did apologise and did offer me an extra drink at the bar as a peace offering... However, That is not the point of issue.. I have found that in general European IHG staff do not have very good training in matters of potential Transgender interaction... on that note... Other than that the hotel was acceptable and in time will fall into line with other hotels of similar standards as it has only recently been upgraded...
July 28, 2015
Rated 3.0 out of 5.0 by ChrisP29 Comfortable hotel.... however
Found this to be a comfortable hotel, convenient for the Underground with attentive staff, however the constant noise from the traffic, particularly police/ambulance sirens was horrendous.
July 27, 2015
Rated 3.0 out of 5.0 by petelma Pleasant welcome
Staff were pleasant and hotel was clean and comfortable. The location of the hotel is on such a busy road it needs triple glazing on the windows on the road side at least. It was the worst sleep we've ever had at a IHG hotel and that was due to the volume of traffic and regular sirens of police or ambulance.
The cost of parking was £20 which we thought was a rip off after paying for staying there. Access to the garage was very off putting as it was dirty and untidy at the rear of the hotel.
July 26, 2015
Rated 4.0 out of 5.0 by ANBA Well located, close to tube and supermarket
I have been staying here every time I come to London. Proximity to tube and near Tooting and supermarket and a big M&S are the plus points. This time however I noticed the mattress was uncomfortable and sunken. Brought this to the notice of the reception and asked them to overturn/replace it, but they didn't. Another thing is the ice machine is gone from the breakfast area so you have to ask for it at reception. Rest was all good, breakfast, service and ambience
July 24, 2015
Rated 4.0 out of 5.0 by motafar Not excatly Wimbledon But Close Enough
Holiday Inn Express Hotels can be a bit hit and miss in terms of service, cleanliness and comfort. The HI Express Wimbledon South is one of the better ones that I stayed in. Everything as expected from a HI Express. Staff could be friendlier and parking charges are a bit overpriced. Otherwise not too bad and will return.
July 24, 2015
Rated 2.0 out of 5.0 by Seganda UK - WIMBLEDON
Holiday Inn Express charges high prices for an inferior product. Do not expect to find shampoo, conditioner or soap in the bathroom as these have been replaced by on the wall soap dispensers. Do not expect to find simple necessities such as glasses or face washers as these have been deleted under Holiday Inn Express policies. Breakfast is included but toasters do not brown bread unless you run it through twice, choices are limited. Rooms are clean and generally well ordered and staff try their best but are limited by Company policy - or at least that's what they say. Wimbledon Holiday Inn is advertised as 4 star and rooms meet that criteria but cost saving measures reduce benefits to customers to 2 stars or less.
July 23, 2015
Rated 5.0 out of 5.0 by JillBoss South Wimbledon, London SW 19
Excellent staff, front office was always helpful and courteous. Breakfast was very good, but needed more variety.
Room was air-conditioned (thankfully)
Will stay here again.
July 23, 2015
Rated 4.0 out of 5.0 by EMD12 Efficient hotel with a business feel
This hotel has the feel of a modern business hotel, suited to a no-frills short business stay.
The room had a modern feel and as a family we used the sofa bed and cot as well, which were in excellent condition.
We stayed in a room at the front of the hotel and did experience some road noise. The hotel is on the main road taken by the ambulances to St Georges in Tooting so expect some sirens.
The breakfast is mainly continental with a small selection of cooked items, although there was a shortage of plates and beans.
Secure parking is available beneath the hotel for an additional fee.
July 22, 2015