Rated 4.0 out of 5 by 344
Rated 4.0 out of 5.0 Great Service
Having stayed in another Holiday Inn Express hotel recently I was interested to know what this hotel was like and whether is was as good as the last, I was very impressed again,
This chain offers a really good price, extremely friendly helpful staff, clean and good sized rooms and I would definitely use their services again
July 29, 2015
Rated 4.0 out of 5.0 QUIETNESS OF THE ROOM
VERY QUIET ROOM THAT FELT VERY PRIVATE AND VERY LITTLE PASSING TRAFFIC.
July 29, 2015
Rated 1.0 out of 5.0 by PhilN Shame about the desk staff
As a very regular user of IHG venues all over the world you expect some consistency... However on arrival I was told there was NO Parking available.... when I said that I had just witnessed someone leaving the car park the desk clerk became agitated and started to call me "sir" at the end of each sentence.. ( To be very clear here, I present as the person I am, a business woman, My ID including my IHG platinum membership card and credit card are all very much woman ) Whilst I may have a deep tone to my voice, I am a woman.. To be called "Sir" repeatedly , even after it was pointed out what he was saying, was very disconcerting and also very disrespectful. Add to this that he then asked me to return to my car so that he could open the car park door for me to "see" that it was full..... In essence I believe he was being obstructive.... or from what I later gleamed from other guests, he was holding out on parking spots so that later arriving guests would have a space ( maybe , and its just a suggestion, he had a "deal" going with them... as he never did actually open the door until it was forced upon him and then it was obvious that there were at least 4 or 5 spaces.. In fairness he did apologise and did offer me an extra drink at the bar as a peace offering... However, That is not the point of issue.. I have found that in general European IHG staff do not have very good training in matters of potential Transgender interaction... on that note... Other than that the hotel was acceptable and in time will fall into line with other hotels of similar standards as it has only recently been upgraded...
July 28, 2015