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Holiday Inn Express & Suites Lubbock West

6023 45th Street , Lubbock, Texas 79407

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1214 reviews
85%
Recommend This Property

Ratings Breakdown

1214reviews

  • 5 Stars
    784
  • 4 Stars
    217
  • 3 Stars
    91
  • 2 Stars
    68
  • 1 Stars
    54

Disappointed

By

10 December 2019

club

Mixed. reviews,. Did not live up to my expectations. Will probably stay at this location due to my reason for being there, but if any conditions arise would choose another holiday inn

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South

By

09 December 2019

Under construction other then that good hotel. Great location a lot of things around it.

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Awful Beds and showers

By

09 December 2019

The beds were the worst I've ever slept on, like sleeping on the floor. The shower had several problems and made a huge mess.

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Great Rooms

By

04 December 2019

club

I enjoyed my mini vacation away from him. Definitely loved the friendliness of the entire staff. The beds and pillows are so comfortable.

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Thanksgiving stay

By

03 December 2019

Great hotel stay! Enjoyed very much! Excellent staff and facilities!

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Still haven’t been reimbursed

By

30 November 2019

I had made reservations a week or two an advance an paid then. I get to property they charge me again plus 29 more dollars. Still haven’t been reimbursed. They said it would go back on my card but still waiting. Besides that the all other experience was good.

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Business

By

29 November 2019

club

The staff was nice and helpful, I enjoyed the place and the area

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A great hotel

By

25 November 2019

platinumelite

While in Lubbock make the Holiday Inn West your choice of hotels.

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Comfortable and friendly

By

25 November 2019

club

I stayed there before and I decided to stay there again because I’d the easiest convenient to access shopping and restaurants that are close by

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Football Weekend

By

21 November 2019

Being put on construction floor initially was bad first impression. But front desk staff was able to move us to another floor. Sunday breakfast hours were too short.

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Thank you

By

17 November 2019

club

For reading my previous statement. It will clarify my experience and expectations of this location.

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Weekend visit

By

06 November 2019

Room very nice hotel was being remodeled but was not a problem. Parking was limited but not impactful breakfast was good

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