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Holiday Inn Express & Suites Madison

300 Franks Drive , Madison, Indiana 47250

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 603 reviews
86%
Recommend This Property

Ratings Breakdown

603reviews

  • 5 Stars
    337
  • 4 Stars
    143
  • 3 Stars
    48
  • 2 Stars
    45
  • 1 Stars
    30

Excellent

By

06 November 2019

Staff was friendly and accommodating. Nice breakfast selection and overall nice stay!

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Decent new-ish hotel

By

04 November 2019

club

It's really the only option in Madison apart from a few no-name alternatives. Unfortunately it's priced like that ad they are taking advantage of their monopoly.

But the staff are friendly, the rooms are newly refurbished and clean and the free breakfast is adequate and free. Internet service is better than in most hotels. The gym is adequate and clean

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Comfortable bed and pillows

By

30 October 2019

club

Hotel is quiet, breakfast is great, the staff are very nice and helpful. Love the beds and pillows. Location is great , close to anything you need ,like restaurants ,convenient stores,gas stations!!!!!!

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Good location.

By

25 October 2019

club

Nice clean Hotel but the elevator was dirty. Seems like a first impression so we were pleasantly surprised our room was clean. The price was a bit high but may be the time of year. We love Madison and will be back.

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Great experience, some draw backs.

By

24 October 2019

Our room had a king bed, a desk, a small kitchen area with cabnets a coffee machine and cups for it. It had a lovely wall mounted tv, a dresser, a bench, and a closet. It had two nightstands and lots of lovely lighting options. My only real complications and problems were that the toilet was not cleaned because it had hair and dust on it. But everything else looked tidy. They gave us lots of towels and pillows. Our bed was nicely made, no sign of pests.
The small refrigerator needed defrosted but still did its job.
The worst problems were the noise. There were doors slamming at all hours, hard enough to shake our walls, even at night.
And upon returning to our room all three times it smelled of sewer and drains. The whole room not just the bathroom. But i do think it was coming from the bathroom.
The cleaning staff had some confusion and tried to get into our room while we were there (we didn't want them to clean or be in there during our stay.) they apologized several times though.

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Pillow and bed

By

23 October 2019

club

Excellent choice firm vs soft. I switched back and forth all night.
The room temperature control was fast to respond

I didn't get breakfast due to having to be at work early

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Stay

By

21 October 2019

club

Hotel was nice but no water pressure in the shower and no hot water

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Great place

By

13 October 2019

club

Very nice hotel for the money. Breakfast was a little lacking, but still a great stay.

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Madison Indiana Holiday Inn Express

By

09 October 2019

room was never serviced during two night stay despite our repeated request to have bed made and bathroom cleaned. I'm OK with sheets not being changed every day but I do expect housekeeping to do minimal servicing. We will be staying elsewhere next time.

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Great place to stay

By

09 October 2019

club

With all of the choices in areas this hotel is by far the best choice you'll make. Friendly staff, great amenities, comfortable rooms and close to everything.

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Holiday Inn, Madison

By

08 October 2019

club

The staff were very friendly and helpful of my needs, including food allergies and personal privacy protection.

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Decent hotel

By

07 October 2019

platinumelite

This is the only decent chain hotel in Madison, IN. It provided the expected amenities and an okay night's sleep. The breakfast was good and the staff was friendly.

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