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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 324 reviews
79%
Recommend This Property

Ratings Breakdown

324reviews

  • 5 Stars
    159
  • 4 Stars
    77
  • 3 Stars
    37
  • 2 Stars
    26
  • 1 Stars
    25

Great Stay

By

22 April 2017

I've stayed in HIE's a few times for work and this was a great way to relax. I was used to the setup and knew what to expect and wasn't disappointed.

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Always Great Stay

By

20 April 2017

platinumelite

Staff was great, very friendly. Room and bed was comfortable. Like that they always have choices of soft or firm pillows. We enjoyed breakfast the next morning with a great variety of choices. Would like to give the lady running the kitchen a special shout out! My wife didn't care for the omelet selection (western or vegetable egg white) and asked if she could get a cheese omelet, which she prefers. At first she was told they are only available on certain days, then a few minutes later she was presented with 2 fresh cheese omelets. We really appreciated this effort to make our stay outstanding!

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Good service

By

20 April 2017

club

Nice place to stay for good value. Clean breakfast area. Pool was nice as well.

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Plan and simple

By

17 April 2017

Meriden HIE was reasonable for the area.
Hotel can meet anyones needs, but do not expect to be treated special. Not on the menu here.

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promises unkept

By

11 April 2017

This is my second review, first one was rejected. I was locked out of my room for over an hour. after 5 or 6 times going up and down the stairs and over an hour later they got me in to my room. was promised they would make it right which apparently i can't disclose, they haven't.

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Great local and excellent service

By

11 April 2017

club

All was great and staff was responsive. Location was centrally located to all we needed or wanted to do.

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Clean comfortable room

By

09 April 2017

club

We had a good stay. Staff was friendly and helpful.

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Great Hotel

By

03 April 2017

One of the best HIE properties I've been to. Very friendly staff and clean, big rooms.

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Friendly staff

By

03 April 2017

club

Good clean hotel with friendly helpful staff. Nice pool also.

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Great comfort for the price

By

02 April 2017

club

Staff was very friendly. Room was a little dated but clean and comfortable. Only downfall was breakfast was poor. The juice machine was dirty and overflowing and the food was not available.

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Great Room, Great Staff

By

24 March 2017

Was on business travel. Great big clean room and very clean bathroom. Staff was super.

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Pleasant necessity

By

23 March 2017

club

We had to stay in the area for business. Found this hotel to be reasonably priced, quiet, comfortable, and clean. Never get to have breakfast when staying for business usually up and out by 6am. Didn't interact with much staff however always seemed friendly and approachable.

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