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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 511 reviews
79%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    251
  • 4 Stars
    125
  • 3 Stars
    60
  • 2 Stars
    47
  • 1 Stars
    28

Very friendly staff

By

20 October 2017

club

The staff was so friendly and accommodating that we rebooked for another night on the way back home from our trip, even though the property is currently being renovated the staff was so friendly that we had a very pleasurable stay for a reasonable price. The property is pet friendly and welcomed our furry friends. The hotel is very clean and the beds comfortable, with plenty of pillow choices. Standard Holiday Inn Express breakfast with very friendly staff. We will definitely stay again.

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Bad Experience

By

16 October 2017

It was not a good experience staying at this hotel. Pillows too soft as in most all Holiday Inns. No coffee, no shampoos

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Amazing staff

By

16 October 2017

club

Front desk staff were very welcoming and went above and beyond to make us feel welcome and
helped us to get accommodations when 2 rooms opened up. The breakfast staff person was wonderful too. Some items were empty and she went and brought out the items with a smile on her face.

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Guest room

By

15 October 2017

The hotel was under construction which did not impact our stay. The noise was to a minimum. Staff was friendly and helpful as we called while on the road to book a room. The guest area was a little small. For a family of 4 we had to borrow chairs from other tables to sit.

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No surprises as always

By

15 October 2017

platinumelite

Great service and good food as well as a great room

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Clean place to sleep

By

10 October 2017

club

This hotel is clean and quiet despite the renovations being done. The hotel staff was friendly and helpful. The only complaint I have for this hotel is the breakfast. While there is a decent variety , the hot selections are dried out and the cereal was stale. The coffee was weak but I think that is rated by personal preference. I would stay here again.

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Room Quality

By

05 October 2017

club

Read previous comments regarding the unfinished renovation in the King Liesure Suite. There was several needed items that were missing.

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Comfortable room

By

30 September 2017

platinumelite

Really nice room, clean and comfortable,would stay here again. Only issue, ice machine broken on first floor.

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Friendly personnel and large room

By

28 September 2017

platinumelite

We enjoyed our stay so much that we made a reservation to stay here on our way home.

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Review

By

28 September 2017

Decent hotel with plenty of truck parking if you need it.

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Good Nights Rest

By

25 September 2017

Stayed the night in Metropolis on our way to Wichita, KS. When we checked in the front desk staff was welcoming and made us feel like valued customers. This hotel is older than some other H.I. Exp we've stayed at, but it was very pleasant and inviting. The breakfast was great as usual, and we really enjoyed getting to see the Superman statue and store.

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A very friendly place to rest

By

23 September 2017

club

The staff was very friendly and helpful. Our room was comfortable. Breakfast had a wide variety of choices. We will definitely stay here again.

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