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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 466 reviews
92%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    325
  • 4 Stars
    91
  • 3 Stars
    27
  • 2 Stars
    12
  • 1 Stars
    11

Very nice

By

21 October 2017

Front desk staff member went above and beyond to ensure our comfort. He was very cordial.

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Dirty and smelly....stay in Pensacola instead!

By

20 October 2017

I booked this room for a quick overnight stop on our road trip home from Texas. Hotel looked nice, check-in went smoothly, and then we got to our room. It smelled musty with a hint of urine. After 12 hours of driving, we looked at each other and decided to just suck it up. The beds were comfortable and once the A/C was turned on the smell wasn't as bad, or maybe we just got used to it. The next morning I woke early to shower and get back on the road. The bathroom shower was the dirtiest shower I have ever seen in any hotel I have ever stayed in. Truly there is no excuse for a shower to be this filthy. I wished I had packed a magic erase bar and some bleach!

We left before breakfast was out so I asked the front desk clerk if we could have a bottle of water for the road. She begrudgingly gave us each one and reminded us that the water was just for check in.

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Great people working here

By

18 October 2017

club

Clean, friendly and relaxing. The young man who checked us in and helped extend the stay was awesome. I cannot say enough.

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Room smelled!

By

16 October 2017

club

The room smelled like mold and mildew. When asked to get another room, that room ended up smelling like mold and mildew too.

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Stinky room great breakfast no discount hurricane refugee

By

11 October 2017

I stayed at the hotel to weather the storm/hurricane because i live close to the water in a mobile home...and it just wasn't safe with 4 children. They charged me a very high rate even tho ammenitys were limited such as pool and housekeeping..which is understandable because of the storm that they limit that...but why charge full rate...in also a florida resident and didnt receive the discount for that...I've worked at a holiday inn before I know they can offer a better rate..especially in my situation....my room smelled very musty moldy and i had to give my kids allergy medicine......the only good experience I had was breakfast..there was plenty of options and the lady kept well stocked.

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Helpful staff, great hotel

By

07 October 2017

club

Staff was very helpful in resolving a minor mixup with the bill. Room was clean comfy and quiet.

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Great Place

By

05 October 2017

club

Surprised to find a competivily priced motel in this location. All was fine

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excellent Front desk staff

By

04 October 2017

club

Fronk desk staff was very helpfull in accommodating my request for connecting rooms during check in.

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Great Service

By

02 October 2017

club

Great location with courteous staff and clean rooms

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Musty with stale smoke odor and outdated

By

01 October 2017

Initial room not clean with terrible odor. Staff offered room chang that was accepted. Carpets need shampooing and/or replaced. Furniture outdated. Disappointed with this stay

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Just fine

By

27 September 2017

Even with an influx of people escaping the hurricane it was a good experience

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People

By

24 September 2017

Everything was great...The people expecially the person who cleaned the room was important to me. Respect is what I crave most and I got it from this young lady. Didn't really talk to anyone other than the front desk and they were excellent. The fact that I could park my truck by the back door and walk right in to my room at the back of the hotel was important to me.

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