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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 360 reviews
90%
Recommend This Property

Ratings Breakdown

360reviews

  • 5 Stars
    251
  • 4 Stars
    57
  • 3 Stars
    22
  • 2 Stars
    20
  • 1 Stars
    10

Fishing Excursion

By

24 July 2017

club

Visited North East many times in the past and stayed at all of the properties in the area previously. Usually the Holiday Inn Express is fully booked but this time I planned ahead and booked the week earlier. I'm glad I did, hands down this is the best hotel in this area. I booked two rooms for my son and two of my friends. Hottest day of the year and we checked in a little early to get showers and enjoy the AC. Rooms were very clean and updated. The shower's water pressure was excellent and the AC was Thermostat controlled on the wall. We definitely enjoyed the break from the heat and the comfortable beds had all of us taking an afternoon siesta. I will definitely make sure I stay here again.

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Clean, comfortable stay.

By

22 July 2017

The staff was friendly and welcoming. The room was clean and everything in working order with plenty of towels. Towels were available at the pool as well. Breakfast was good and well stocked. The only negative was the road noise from the highway. Comfortable beds.

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Only one issue

By

21 July 2017

I called the hotel for a reservation and was transferred to that department. The personnel on my first call provided me with a rates for three different rooms, then hung up before I could acquire a reservation. I called back immediately and was told the room I wanted was no longer available, but there was a more expensive room I could have. That room was now $40 more than quoted two minutes earlier. I then called the hotel again and requested to make a reservation by the front desk. I was able to get my room for a good rate and another discount for my AAA membership. I did stay at the hotel and had a good night's rest; however, the hotel was not even close to full. I will not deal with the Holiday Inn reservation's department again!

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Great location

By

19 July 2017

club

Stayed here overnight while sight seeing and shopping in the North East area. Great location.
Breakfast was excellent !

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NE Holiday Inn

By

17 July 2017

platinumelite

Great place and Great and Friendly People with good manors.
AW

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Clean rooms and staff made me at home

By

17 July 2017

The hotel at northeast md was so comfortable it was like I was sleeping in my own home and the area was entertaining

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Comfortable stop for the night

By

16 July 2017

club

I love that this hotel was close to Route 95. Staff was very welcoming and efficient on check in. Room was clean and although close to elevator...very quiet.

Breakfast was plentiful and had good choices...coffee was pretty good too.

Thank you to the staff for being able to provide an item or two that we forgot to pack.

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Nice

By

13 July 2017

club

Nice, clean and very friendly and helpful staff. Will stay again when I am back in the area.

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Great service from all staff

By

12 July 2017

club

Everyone I dealt with was knowledgeable and very pleasant and helpful.

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North East Holiday Inn Express

By

10 July 2017

With limited options in the area for dinning the breakfast choices could use some help. Overall the stay was pleasant and the staff very friendly. Small exercise facility and one of the 2 treadmills was down all week. Small grievances that took away from an otherwise good stay

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Pool dirty

By

10 July 2017

club

Did not alleviate pool issues in the three days stayed. Other than that wasn't bad

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Great Rooms - friendly staff

By

06 July 2017

Sleeping rooms are very nicely appointed, clean and welcoming. All staff is very friendly, and efficient. They even put out red/white/blue cookies on July 4th!

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