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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 608 reviews
90%
Recommend This Property

Ratings Breakdown

608reviews

  • 5 Stars
    347
  • 4 Stars
    182
  • 3 Stars
    45
  • 2 Stars
    18
  • 1 Stars
    16

Unexpected overnight stay

By

17 July 2017

I was supposed to be picking up a car in Peterborough but it was unexpectedly not ready and would be available the next day. Rather than making the drive of four hours home I decided to stay the night. The staff on reception could not have been more welcoming or helpful. They happily supplied me with shaving kit, toothbrush and comb and were excellent at providing directions to a local pub which had been recommended for dinner. I was given an extended checkout without any problems. I had thought the hotel was relatively new as everything about it appeared to be in top condition but was told it was about 15 years old. I have rarely stayed at an Express usually opting for the higher IHG hotels. The only gripe I would be able to have was the lack of soundproofing. Above my room very loud footsteps went on until late in the evening and there was a lot of noise from the corridors. Normally I ask to be as high as possible but understand that the hotel was
almost full and therefore I was in an accessible room on the ground floor as I only booked on the day of my stay. I did query that as didn't want to deprive a wheelchair user of it in case it was a mistake. It certainly didn't detract from my stay. All in all a very nice hotel with particularly friendly and helpful staff. Breakfast selection was probably better than I was expecting and better than I would normally have at home. Particularly liked the soft baps and sausage bap went down a treat.

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Great stay at Peterborough

By

16 July 2017

club

Spotlessly clean, friendly staff, comfortable bed and a good breakfast included.

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Excellent Stay

By

16 July 2017

club

We were looking for a dog friendly hotel near to Ferry Meadows and I am so glad we found this one. The staff couldn't have done more to make our stay a pleasant one. We had a great room with easy access in and out of the hotel for our dog. The hotel was spotlessly clean and the breakfast was great. Good location and friendly bar. We would definitely return when in that area.

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Friendly, helpful staff. Great Value stay

By

15 July 2017

club

Will visit this hotel again. Facilities, staff, service all excellent. Great value for money. Dog friendly which was one of the main reasons we chose the venue. Only negative- could have done with air con as it was an extremely warm night. There was however a fan already provided. Overall excellent stay. Have already recommended. Will return!

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Nice stay

By

13 July 2017

club

Great hotel in a convenient location.
Clean room with no issue, a good night's sleep and nice breakfast. Large bed, nice comfortable pillows.
Good shower and facilities - hairdryer inlcuded

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No air conditioning and very noisy

By

13 July 2017

club

A very noisy room, from occupants in the room above, going on for about three hours.
Due to no air conditioning, and very high humid temperatures at the time, the heat was unbearable, even with the electric fan supplied.
Good points;
Good size TV,
Good buffet cooked breakfast,
Helpful staff.

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A good hotel

By

06 July 2017

club

A good clean hotel with comfortable bed.
Staff were very efficient

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Not great

By

06 July 2017

club

Expensive for what it is. Getting dated. Shower head didn't spray. Very poor breakfast.

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Comfortable and reasonable price.

By

05 July 2017

club

Good location to city and road link. Comfortable room for a family and reasonable price. Little noises during the night.

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Central reservations

By

02 July 2017

club

My review is based on me experience at booking with central reservations and the fact that I was promised a double bed and only received twin beds which were not placed together by the hotel

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Friendly and efficient

By

30 June 2017

club

A good hotel with easy access to main roads. Very pleasant staff, helpful at all times. Good breakfast to set us on our way each day. Plenty of car parking.
Comfortable bedrooms, especially when lock removed from window! Happy to stay here again.

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Great service

By

29 June 2017

club

Very good experience, really nice staff, very helpful.
Could not fault the hotel. Thought it was good value.

The drinks selection was a little limited, the Bar come Reception staff were really pleasant and friendly.

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