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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 878 reviews
98%
Recommend This Property

Ratings Breakdown

878reviews

  • 5 Stars
    759
  • 4 Stars
    93
  • 3 Stars
    17
  • 2 Stars
    5
  • 1 Stars
    4

Great service

By

24 May 2017

club

We were having a bad day in St. Augustine when we checked into Holiday Inn. The lady at the front desk was very nice and helpful. We were allowed to check in early which was a big help. The room and hotel were very clean. I would probably stay again if I am in the area

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as before

By

21 May 2017

club

needed late check out for reasons stated previosly

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Great rooms

By

19 May 2017

club

The rooms were spacious and comfortable. Great service by the staff, we were treated real well.

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Good, clean hotel...

By

16 May 2017

club

Very convenient location off of I-95, clean hotel, nice staff, comfortable beds.

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Great stay

By

15 May 2017

Friendly staff, clean/nice rooms, good breakfast options

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Always great

By

15 May 2017

My first choice when visiting the area whether for work or fun.

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st augustine stay confortable bed and great pillows

By

14 May 2017

club

we always try to stay at hol express hotels in fact we were upgraded to a suite in Virgania.

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Birthday weekend

By

14 May 2017

club

I have stayed here 3 times and will continue to when in area. My last stay was upgraded tobigger room for my birthday. The staff is wonderful and the facility is well kept.

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Excellent staff , clean rooms and great breakfast

By

10 May 2017

club

Excellent service and I wold recommend this hotel to anyone. However your guest feedback is too long with too many requirements before you Can finish. Q

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St. Augustine visit

By

09 May 2017

club

Very comfortable. Quiet and comfortable beds. Nice job

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Nice stay

By

07 May 2017

platinumelite

1st and foremost I want to say that Trey our Front Desk clerk was very friendly and courteous. very efficient in checking me in. and knew the area very well as far as to where to eat... in fact when we were done with check in; he initiated in telling me where to go eat and he was spot on with his recommendation... we were very grateful... not right on the beach area but close enough and not as expensive.. would recommend this hotel to everyone..

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Night stay

By

06 May 2017

club

Did not tell us the pool was being worked on ran out of hot water for the tea and the man on front desk said it was not his job to put water in the bed was not as comfortable as you should be also the microwave does not work properly we stayed there before and it was great but this time it was not a good

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