Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.8

based on 999 reviews
97%
Recommend This Property

Ratings Breakdown

999reviews

  • 5 Stars
    853
  • 4 Stars
    112
  • 3 Stars
    20
  • 2 Stars
    6
  • 1 Stars
    8

Truly Disappointed

By

23 October 2017

While the staff was quite courteous, we will never stay, nor recommend this location . The general manager is unprofessional and thoughtless . If you plan to stay in the area, you can find another location within a few miles, that you will find just as nice but with better leadership. This gm managed to make our stay in the area very difficult and more emotional than we needed it to be and she was in total control of how it played out.

Read More
Read Less

Great stay

By

22 October 2017

club

The room was excellent and the staff was nice. Breakfast had many excellent options. Only downside was the WiFi that was inconsistent and when it was connected had very slow speed.

Read More
Read Less

Great stay

By

21 October 2017

The hotel is very clean, well kept, no maintenance issues. Everyone was very helpful. The hotel was easy to find and located right off the main strip. The hotel did a good job of preparing and maintaining the breakfast buffet. My only negative is that I wish Holiday Inn would provide larger pillows.

Read More
Read Less

Excelente hotel

By

19 October 2017

Me he hospedado en varios hoteles de esta cadena y en mi opinión este es el mejor.
Excelente ubicación a media milla de la I95 y a 10 minutos del centro histórico.

Read More
Read Less

good location, great staff, very clean room

By

18 October 2017

platinumelite

This property is conveniently located to interstate 95, has plenty of parking

Read More
Read Less

Great service clean rooms

By

17 October 2017

club

Great hotel if back in town I would stay there again. The staff was great

Read More
Read Less

Good stay

By

16 October 2017

My big problem was the mattress...not a fan of softness and we rolled to the center...the room next door was noisy in early morning and I know you can't control that and the people coming in at 1:45 in the morning ...very loud hallway, but again hard to control...overall was ok for the price

Read More
Read Less

Business trip

By

16 October 2017

Very nice staff, food is good for the room rates, would recommend the hotel if visiting the st augustine / jacksonville area

Read More
Read Less

Clean, comfortable and quick in and out

By

16 October 2017

club

We can always count on Holiday Inn Express for our stopovers. Reasonably priced, comfortable, quick in and out access. No parking or resort fee charges,

Read More
Read Less

Comfortable bed and very clean.

By

16 October 2017

club

This hotel was close to the area we were visiting.

Read More
Read Less

Great stay

By

14 October 2017

club

Had a lot of business to take care of in the area. Had a great room here that enabled to relax. Everything was clean and neat.

Read More
Read Less

WIFI Issues

By

11 October 2017

I stayed here for a work trip. The hotel was nice and the room was great. I did have problems with connectivity at this hotel though. Wifi was slow and I kept getting dropped. This is the first time I have had this type of issue at a Holiday Inn Express location. I ended up just using data on my phone.

Read More
Read Less