 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Bad experience.
ByDo not stay here
28 November 2020
Would not recommend, service is not there. I’ve never had a negative experience with Holiday Inn Express, our family was super disappointed.
Excellent Stay
ByDaniel
21 November 2020
Customer Service by the staff is always excellent, and breakfast choices given the virus situation, are excellent. I always enjoy staying here.
Very good
Bygolfer
12 November 2020
Overall good experience. Have stayed here before and would stay again. Breakfast choices have expanded and are better than before.
Employees dont wear masks
ByNone9911
11 November 2020
Upon checking in, the young man was wearing a mask.
But, the night time receptionist was not wearing one. Walking around, checking on the coffee, mingling with guests, no mask.
In the morning when checking out, she put on a blue chin strap, nowhere near her mouth or nose.
Unacceptable!
No breakfast
ByDaniel
09 November 2020
Even during COVID, this was a very poor breakfast. The selection was limited, on top of that, they ran out of what limited selection was available.
Hotel cjfbrjeej. Disheveled Deneen ehrje ggggg kkkiivv
BySufan4sur
01 November 2020
Good hotel. Ggggggggg
Hhhhhuuuttr. Ddeessttrt. Ok
Clean Hotel
ByStaceyB1988
26 October 2020
You could see people cleaning this hotel during the stay which is important these days.
Rochester visit
ByMZPittsburgh
22 October 2020
Great location for my business needs. I will be using this hotel in the future.
Comfortable bed and very clean!
ByJane616
19 October 2020
Very nice motel in the Covid era assuring cleanliness
Ok
ByTriniminime
17 October 2020
It was ok small choice for breakfast, neighbor were loud, pool was closed didn’t find out until there
Great travel stop
ByLarryB
12 October 2020
A wonderful stop on my way to Boston. A clean and comfortable room right off the NY Thruway with a restaurant next door that you can walk to.
Hotel and room great. Breakfast food choices not the best
ByGram
11 October 2020
Would have like to see some protein options like hard boiled eggs,