 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Very nice hotel
Bykb_mpc
04 August 2016
The hotel is exactly what you would expect from Holiday Inn Express. Clean, comfortable, and not dated. The doors slam loudly in the hallway, so you hear it when other patrons are coming and going in the night. We were lucky to find it since the I-90 thruway doesn't allow billboards or any signs to indicate the presence of hotels or restaurants for travelers. Well done, New York. Always helpful.
Excellent experience
ByCiaobaby
03 August 2016
Very friendly staff, clean and felt safe in hotel and surrounding area.
Enjoyable stay
Byglennds
03 August 2016
Easy check-in and check-out. Quiet stay and good breakfast in the morning.
HI Victor NY
ByMickey the Mope
30 July 2016
It's a 10 all through! Courteous staff, clean and welcoming lobby, very professional, good breakfast, excellent, clean and well appointed room, very comfortable bed!
Clean and comfortable
Bynita h
26 July 2016
Hotel was clean, service was friendly. Convenient to shopping and other activities.
Sanitario Incomodo
ByYkruzz
26 July 2016
El tamano de los sanitarios es demasiado chico, soy una persona promedio y tanto la forma como el tamano de la tapa del sanitario son demasiado chicos. Esta es mi unica queja.
The size of the toilet lid is way too small, I am an average person and the shape and size of the lid is very unconfortoable. That is my only complain.
great people
ByBillB104
25 July 2016
The staff here are always helpful and nice. They try to make your stay as pleasant as possible. The breakfast is always good and the room are kept spotless. I use this hotel whenever I am traveling on business in Rochester because its a quick drive downtown and no parking or traffic hassles here. Very convenient off 90 and 490, but far enough away that you done get traffic noise.
Overall
By
25 July 2016
The property is very dated. The only time a member of the staff greeted me first was at check in. The staff either did not acknowledge me or I initiated the conversation. I did not feel appreciated while staying.
Excellent value
Bytrinsrv
21 July 2016
I have found the IHG hotels to be an excellent value.
HI Express Victor is typical in predictably clean, comfortable accommodations at a reasonable price.
Friendly supportive staff at every level just adds to the experience.
This is our twelfth stay in the last eight months and we have never been disappointed.
Comfortable bed and good location
Byblp26
20 July 2016
Price was a little higher than I wanted to pay but the hotel was clean, beds were very comfortable and we had a overall good experience.
Helpful, friendly staff
ByCPK1
18 July 2016
Very nice area in Victor. Room was pretty much as expected. Nothing special but clean and quiet. Staff was helpful and courteous.
comfortable bed
ByBarbie227
15 July 2016
great bed! I feel right to sleep and woke up with my alarm!