Rated 4.6 out of 5 by 254
Rated 5.0 out of 5.0 Excellent Service and Value - Highly Recommended
Beds and esp. the choice of pillows - perfect.
Exceptionally Clean BathRooms - Like Your Toiletries.
Bath Linens are Hotel Thick at a Motel Price.
Service Staff - Very Helpful with Travel Advice, and Recommended the IHG Membership to encourage returns.
They also offered their sister facility nearby, if we wanted a larger exercise facility.
Food was very good, hot, and the staff really hustled, in spite of the fact that their ovens were not working properly. On a busy weekend, that says a lot about their ability and commitment to their work!
Quiet - so very nice to relax
Spa and Pool - room to do laps in pool, and so comforting to soak in spa - great combo.
One request - please don't put peppers into the omelettes - we and others had to pick them out. Not so very popular.
October 4, 2015
Rated 5.0 out of 5.0 by ERic Olsanski Mr
The Victor location was very nice. the hotel is modern and the amenities up to IHG standards. I would stay there again.
September 30, 2015
Rated 1.0 out of 5.0 by Kramer8421 Poor experience
Bed linen was not changed by housekeeping staff, just remade from last customer.
September 29, 2015
Rated 5.0 out of 5.0 by Vinnie16 Staff
Very friendly staff great GM nice to meet people that are excellent and love their job. Great and wonderful stay will be back soon.
September 29, 2015
Rated 4.0 out of 5.0 by wedding-guest nice hotel
clean, friendly/attentive staff
good selection for breakfast
room decent size
September 23, 2015
Rated 5.0 out of 5.0 by Rick360 Very good stay
We have stayed at other hotels in the Victor,NY area and this Holiday Inn Express was the best. The room and beds were comfortable and clean. The breakfast was excellent. The only complaint I had was the $20 charge to have a refrigerator in the room while every other HIE we have stayed at came with a refrigerator in the room with no charge. We will stay there again.
September 22, 2015
Rated 5.0 out of 5.0 by T. Smith1 Great Service
The hotel staff and management are great people. They make you feel like you are at a home away from home. The breakfast area is clean and the ladies that work that area should be complemented . The night manager was great and you can tell everyone works hard to make this a enjoyable place to stay. Clean rooms, and great service – not sure what else you could ask for.
September 19, 2015
Rated 5.0 out of 5.0 by Cheri R.. Great place to relax
comfort, great breakfast variety, friendly ,helpful staff
September 15, 2015