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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 985 reviews
99%
Recommend This Property

Ratings Breakdown

985reviews

  • 5 Stars
    820
  • 4 Stars
    128
  • 3 Stars
    22
  • 2 Stars
    9
  • 1 Stars
    6

Great place to stay

By

27 May 2017

club

Highly recommend. Close to restaurants and shopping. Pretty grounds.

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Good stay at Holiday Inn, Watertown NY

By

25 May 2017

club

The front desk,men and women were all very friendly and very helpful with any questions we asked. Thank you

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Nice place

By

25 May 2017

club

People are friendly and motel was very nice. I will definitely stay with them again

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loved the service and room in this hotel

By

25 May 2017

club

love love it. will surely be back, our first time here and would not be our last.

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Comfortable Room and great staff

By

24 May 2017

Our stay was very relaxing and much credit is due to the staff going to great effort during hotel renovation to go the extra mile. I look forward to our next trip to see the final product. Thanks for a great stay.

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Very good. Family of four.

By

23 May 2017

Definitely a great choice when staying in Watertown. Location was very convenient and the renovations were a welcome addition.

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Pleased with service

By

23 May 2017

Found room to be a bit warm at night but overall extremely pleased with this location.

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Relaxing

By

23 May 2017

club

I was running late and when I called them they were nice and they said they would make a note of it. When I got there check in was quick.

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Relaxing and Comfortable

By

23 May 2017

club

The staff are very attentive and helpful. The renovations being done on the first floor did not impact the quality of my room . The breakfast room was closed due to the construction but I was provided a voucher for the hotel next door . Easy access to RT 81. Lots of nearby shopping and attractions.

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PI found the front desk staff very welcoming and helpful,

By

21 May 2017

club

One guest was in and out of their room often during the nth time and not quietly
Back at it around 5pm again
Other than that was please with the room and the bed

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Business Trip

By

19 May 2017

Good place - but a little close to the freeway - get a room on the side facing the mall

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Business Trip

By

19 May 2017

Hotel staff were very friendly and helpful. Lobby was under renovation at the time of stay.

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