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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 1668 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1668お客様レビュー

  • 5 スター
    1066
  • 4 スター
    474
  • 3 スター
    81
  • 2 スター
    30
  • 1 スター
    17

Great staff make this a great hotel

By

10月 20, 2021

Really professional and helpful staff who were on hand 24/7 and able to cheerfully deal with all queries.
I would certainly stay in this hotel again , despite it being further away from the city centre than I ideally wanted.
The room was clean and comfortable and the breakfast was hearty and healthy.

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University stop over

By

10月 17, 2021

club

2 night quick stay for lectures and seminars at University

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Boa estadia e bom atendimento

By

10月 15, 2021

club

Muito bom hotel, bom atendimento, pequeno almoço com muita variedade

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Convenient

By

10月 14, 2021

club

Great hotel in great position fir tube. Lovely staff in reception but could do with rearranging breakfast area to avoid waiting if you just want a coffee!

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Miss

By

10月 02, 2021

club

I enjoyed myself a little, but I wasn't satisfied with some services about the hotel .

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Good quiet hotel to relax

By

9月 29, 2021

platinumelite

This is a good hotel near to all amenities especially for shopaholics - Westfield Shopping Centre is only about 5 minutes walk away.

I have stayed in several Holiday Inn and Holiday Inn Express hotels around the world for over 20 years but for the first time, had a mystery entry into my room which was not resolved. However staff assured me locks would be changed though I am still waiting for an email promised to alleviate my anxiety and shock as to what exactly happened. Otherwise, staff tried to solve the mystery and my request for change of room was granted with not much difficulty.

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London Stratford

By

9月 27, 2021

platinumelite

Good bed and excellent service. Good value for money.

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Great Place To Stay

By

9月 26, 2021

Nothing bad to say about the hotel. I found that everything was great from check in to the rooms, breakfast, wifi, sleep comfort and check out. Will definitely return.

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Good convenient location for local working

By

9月 19, 2021

platinumelite

I stayed as part of a construction job which was happening locally, the hotel was clean, quiet and convenient. A cooked breakfast option would have been nice but the continental was nice nonetheless.

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Convenient Location

By

9月 18, 2021

club

My husband and I stayed at this hotel last weekend so that we could help my daughter move into her next student flat. It's in a convenient location, not far from Stratford station and Westfield shopping centre, which has a range of restaurants.
The room was clean and, when the window is closed, it is quiet so that you can get a good night's sleep in the comfortable bed.
When we checked in, I was asked if we wanted room service or one free drink at the bar. As we intended to go down to the bar for a glass of wine, we chose the latter. However, the following day we got back to a room that hadn't been cleaned with no tea or coffee refill. I called reception and was told that it was because we had chosen a free drink rather than have room service. I hadn't realised that this meant cleaning the room, I associate this term with ordering food and drinks to the room. I thought that the free drink offer was linked to my being a member.
Although we were able to pick up more tea and coffee from the bar, I felt that this confusion marred our experience. I would recommend making the term room cleaning rather than room service to prevent others from being disappointed in this way. There was a notice up in the bar stating that IHG members would be offered a welcome drink but I never received anything other than the voucher given on check in, which was linked to lack of cleaning after the first night.

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Very relaxing hotel and friendly staff

By

9月 15, 2021

club

From the moment I stepped in to the hotel on my first day, I was greeted with a warm smile by all staff. They always smiled and said Hello. Nothing was too much trouble. Even the maintenance man who I saw, who was clearly having a troublesome day, even took the time to speak.
It is just the little things that make a big difference!

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Busy Breakfast

By

9月 14, 2021

Very Helpful staff. Was greeted pleasantly. Room was standard possibly a little bit dated but the beds were comfy and the room it’s self was quiet. Very busy at breakfast In the morning I preferred having someone serve you breakfast. Gloves were placed in the middle next to hand sanitizer which nobody was using. I will suggest they put the gloves in the entrance to the breakfast area if I stay again. Not a bad hotel though I’d stay again.

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