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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
95%
推荐此酒店

整体体验

4.5

基于 1506 评论
95%
推荐此酒店

Ratings Breakdown

1506评论

  • 5 星级
    946
  • 4 星级
    442
  • 3 星级
    75
  • 2 星级
    27
  • 1 星级
    16

Great hotel for a great price

By

2020 十月 27

Great location only a short walk from Westfield. The hotel was spotless. The staff were really welcoming and helpful when checking in and out. The room was excellent - better than I thought it would be for the price. Booking again in a couple of weeks as it was perfect

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good experience

By

2020 十月 24

Reception staff were very nice, polite and helpful. They let us check in a bit early and cared for our bags for a while after check out. Room was very good value, it was very clean. Beds, pillows and duvets were comfy and cosy. Air con worked well as did the double glazing, we heard no traffic noise at all. Breakfast was disappointing as the full English has been replaced by bacon baps due to the virus. Our breakfast was interrupted by a staff member vacuuming the reception area. We felt it was inconsiderate due to the noise, smell and that its not very hygienic.

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Great experience

By

2020 十月 24

club

Great value for money, rooms are spacious and bright, bed was so comfortable! Staff was very nice and helpful

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another excellent stay

By

2020 十月 23

club

Good value for money, very clean, have stayed before and will stay again

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Great customer service and cleanliness

By

2020 十月 21

club

Staff were all helpful and friendly, great nights sleep in a comfortable bed. All facilities were clean and COVID safe. Powerful shower and good bathroom facilities. Good choice of breakfast.

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My wife's dental holiday!!

By

2020 十月 17

club

Needing accommodation near to our final destination in Stratford, and after comparing the numerous choices available, we decided that the Holiday Inn Express ticked all the boxes. Overall my wife and I found it to be a very good choice only three minutes walk from our intended destination The scene was set for us by the warm welcome we received on our arrival by a member of the hotels staff. We were quickly booked in and given room 401 as I had requested a high floor.
On arrival we found the room excellent, exceptionally clean and tidy with a bed that filled the room. Considering its location, facing the main road (A11?), the bedroom was very
quiet. The bathroom was spotless and the coffee/tea supplied was greatly appreciated. The only downside was that we could not find a happy heat setting on the room thermostat. Consequently the temperature in the bathroom was non conducive for taking a "comfortable" shower. In the morning we were again greeted by friendly staff on our way to breakfast. Under the restrictions being imposed, due to Covid, we found the breakfast adequate but missing spoons, knives and butter but we made do with what was there. We did mention the missing items to a member of staff on our way out from breakfast and they apologised and were going to supply the missing articles mentioned to them but for us it was too
late for us as we had eaten.
Checking out was as checking in, the staff member was of a friendly disposition.
Overall a pleasant experience so much so that we intend making use of the hotel later on this month, possibly!!

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Cold and stale breakfast

By

2020 十月 17

Bacon sarnie cold and stale. Little other choices.
Room noisy and window didn’t seem secure.

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Great service

By

2020 十月 14

Highly recommend this hotel, it’s staff are friendly, value for money, clean, convenient location, has parking (at a reasonable charge) breakfast included.

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Staff friendly and hotel clean

By

2020 十月 13

The hotel is working to maintain a high service level during these testing times

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Great service

By

2020 十月 12

Comfortable room, spacious shower, excellent service.

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Dire Breakfast

By

2020 十月 11

I booked this hotel as breakfast was included in the room rate. I expected a cooked breakfast but only choice was cereal or bacon baps! I asked waitress if I could have scrambled eggs and she said simply 'not'
Would have not stayed there if I knew breakfast so poor. - never again

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Two night stay

By

2020 十月 07

We used this hotel because of the price and vicinity. Unfortunately on our arrival the room we where allocated had not been prepared. On opening the sofa bed for our daughter it had drug paraphernalia in it! We informed the receptionists and they said they would remove it and make the bed up. I wasn’t happy with this and asked to be moved. They did this and offered us some drinks vouchers for the inconvenience.

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