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Holiday Inn Express & Suites American Fork- North Provo

712 South Utah Valley Drive , American Fork, Utah 84003

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
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整體經驗

4.2

根據 1097 評論
83%
推薦此物業

Ratings Breakdown

1097評論

  • 5 星級
    612
  • 4 星級
    240
  • 3 星級
    102
  • 2 星級
    84
  • 1 星級
    59

Lots of grass for my dogs

By

15 September 2021

This hotel is always very welcoming for my dogs. We travel and stay at this hotel 4-6 times each year and always choose this hotel to stay at. Glad they have breakfast back. Doors slam shut pretty heavily which makes it somewhat hard to relax but mostly a quiet hotel.

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Needs Remodel Badly

By

14 September 2021

The room I stayed in was the suite. The carpet was badly stained, as was much of the carpet in the halls. The stains were black and had raised texture to them. The bathtub appeared dirty, but it was yellow wear spots on the surface. The breakfast was unattended and appeared that no one was cleaning after guests left. Some of the food was overcooked. I had to park around the side of the building and could not enter, even with a key card. The doors are locked so that you have to walk to the front of the building carrying luggage. Very inconvenient if you need to make several trips. I parked near the door below my room, but couldn't go back in that door. It was quite a walk to the available door.

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Don't stop here

By

12 September 2021

For the money, you do not want to stay at this place. It's out in middle of nowhere, it's rooms are dirty, and poorly maintained.

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Wonderful Stay and Friendly Staff

By

09 September 2021

club

I highly recommend this hotel, the staff was very attentive and personal. Housekeeping was friendly and welcoming. The rooms were very clean despite being outdated. Breakfast was AMAZING, this is the first time we have been able to actually enjoy the food at a hotel since covid. I am so happy to see this hotel is taking the initiative to get back to the old ways.

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Meh..

By

30 August 2021

club

The front desk staff were good. Very responsive where they could be. The hotel needs to update their rooms. Carpets in rooms were worn, dirty, and stained. Furniture pretty worn. Bathroom was borderline icky. Television only had a few working channels.
Discontinuation of daily housekeeping service should be mentioned to guests when they check in. A deeper cleaning should take place between guests. Hotel was ok, but not up to the standards of other Holiday Inn Express hotels I've stayed in. Closer to a motel standard.

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Clean and comfortable but pricey.

By

24 August 2021

club

The room was great, but it’s always hard to pay so much for a room when we are traveling and arriving in the evening, leaving early for another day of travel. The breakfast was quite mediocre, but Covid compliant. If you are avoiding carbs, there aren’t many choices here! If sweet rolls and pancakes and cereal are your idea of a healthy breakfast, then you will love it.

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Dirty

By

23 August 2021

Not good at all. Filthy dirty. Staff was good, room was not a usual holiday express. Needs work.
I swear by this chain but not this room

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Avoid

By

23 August 2021

Stayed five night, room cleaned only once (despite requesting it).

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Ok room

By

22 August 2021

club

It was an ok stay. A lot of noise between the floors. We could hear kids running and jumping around in the room above us until late. The light switches have a night light on them that was annoying. They could not be turned off leaving the room lit up which I don’t like. I like the room dark and don’t need a night light in my 40s.

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Don’t Use

By

21 August 2021

Dirty, stains all over carpets, room not clean, jetted tub busted, rock hard bed, pancake maker wouldn’t work, only chocolate muffins, only egg breakfast sandwich, burrito had minuscule bacon.

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Holiday inn

By

21 August 2021

We’ve stayed at this hotel more than once. The level of cleanliness and service received will have us not return. The staff member that worked when we checked in did not work to resolve the issue besides saying “ok”.

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Amazing Staff and Amazing Stay

By

20 August 2021

I really enjoyed my stay at the Holiday Inn Express American fork. I was very comfortable the staff was amazing and the rooms were very clean.

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